Front of House UK - Team Member

Zizzi Restaurants; England; On-site; GBP 10,000 - 40,000; Part time

Job summary

A popular dining establishment in the United Kingdom is looking for a Front of House Team Member. In this role, you will greet customers, support restaurant operations, and ensure a fantastic dining experience. The ideal candidate will possess excellent customer service skills and a passion for food. Benefits include meal discounts, access to earned wages, and opportunities for career progression. If you're looking to be part of a fun and dynamic team, this could be the perfect job for you.

Benefits

50% off at Zizzi & ASK Italian

Free & discounted menu on shift

Generous tronc system

Wagestream access

Cinema and travel discounts

Employee Assistance Programme

28 days holiday (pro rata)

Career development opportunities

Company pension contributions

Qualifications

• Ability to deliver excellent customer service.
• Passion for food and a friendly demeanor.
• Willingness to work as part of a team.

Responsibilities

• Greeting customers and ensuring a pleasant dining experience.
• Supporting all restaurant operations.
• Sharing menu knowledge and making recommendations.
• Maintaining a clean and welcoming environment.
• Contributing to a positive team atmosphere.

Skills

Customer service

Teamwork

Communication

Job description

Calling all Pizza lovers!!.......(Pasta lovers are welcome too)

Front of House Team Member up to £12.21 per hour plus tronc and benefits

As part of the Front of House team you could be greeting customers at the door, making cocktails on the bar, delivering picture perfect dishes to table or guiding the customer through their dining experience. You love to share what your favourite dish is and to find ways to make every visit personal to every customer.

What you’ll get:

• Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
• Never go hungry with free & heavily discounted menu on shift
• Get rewarded by your customers with a generous tronc system
• Wagestream available to instantly access earned wages
• Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available
• Stay in touch with what's going on with our online Zizzi community that also provides access to your rotas and payslips
• Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support
• Time for a break with 28 days holiday (pro rata)
• Plenty of opportunity to develop and progress your career if that's what you want
• Plan for the future with Company pension contributions
• Look the part with Zizzi branded T-Shirts and aprons provided

What will you be doing? Here’s a taster:

• Supporting the whole restaurant team, front of house and back of house, to make sure the restaurant is running like clockwork.
• Being passionate about our food and knowing the menu inside out and sharing this with our customers.
• Working with the whole restaurant team to help deliver Great Times for our customers and taking absolute pride in the service you provide.
• Playing a part in making sure that your restaurant is Looking Fabulous at all times and is hitting the mark set out in our policies, processes and guidelines.
• Living and breathing the key ingredients of the Zizzi customer service journey, ensuring all of our customers have a Great Time, every time.

And you do all that through our Zizzi Values – it’s what matters to us

Growth

You aim to be better than yesterday. We’re on a constant journey to be better, so we seek growth as a team, in our business and in the ways we contribute to the world.

Individuality

You celebrate the differences. We take pride in what makes us special, and encourage everyone to be the best version of themselves, whoever they are.

Drive

You make it happen. We adapt to the challenges of today, avoiding cutting corners, and motivate everyone to strive for more.

Togetherness

You want to be part of more. We always have each other’s backs, embracing the challenges as much as the great times.

Fun

You enjoy the everyday. As much as we take our goals seriously, we don’t take ourselves seriously.

We are Zizzi. At Zizzi we are a family. It’s never me, always we. Customers included.