Sales Advisor

Wolseley UK; Southend-on-Sea; On-site; GBP 26,000; Full time

Job summary

A leading trade merchant in Southend-on-Sea is seeking a Sales Advisor. You will serve customers at the trade counter, handle inquiries, and drive branch sales. The role is full-time, with 40 hours per week and requires excellent communication skills and a positive attitude. Training can be provided for those without industry experience. Competitive salary of £25,652.88 with bonuses and benefits including healthcare access and a pension scheme.

Benefits

Annual leave increasing with length of service

Generous pension scheme (matched up to 9%)

Bonuses available

Healthcare access

YuLife app

Cycle to Work scheme

Qualifications

• Merchant or industry experience is desirable but not essential.
• Previous experience in sales or customer service is advantageous.
• Willingness to learn and grow with training.

Responsibilities

• Serve customers on the trade counter and provide product recommendations.
• Handle customer enquiries via phone and email efficiently.
• Drive sales within the branch by engaging customers.
• Perform general warehouse duties including picking and packing.

Skills

Excellent communication skills

Sales or customer service experience

Positive attitude

Teamwork

Job description

Salary

£25,652.88 + Bonus + Excellent Benefits

Sales Advisor - Southend - Plumb Centre

So, who are we?

We are Plumb Centre a part of the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award‑winning Wolseley Talent Guild.

Benefits

In addition to the competitive salary of £25,652 there are also benefits on tap – including annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, and access to a great range of online and high‑street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

Job Overview

As a Sales Advisor based in Southend, you’ll be responsible for:

• Serving customers on the trade counter by identifying their requirements and providing product recommendations.
• Handling customer enquiries via phone and email efficiently, courteously and with a can‑do attitude.
• Actively identifying and pursuing opportunities to drive sales within the branch, engaging both new and existing customers.
• General warehouse duties including picking & packing customer orders, unpacking and putting away deliveries and ensuring high standards are maintained in the branch.

This is a full‑time, permanent role working 40 hours a week, Monday to Friday between 7:30 am – 4:30 pm and 1 in 4 Saturday mornings on a rota basis 8 am – 12 noon paid at overtime.

What We’re Looking For

• Merchant or industry experience is desirable but not essential, as training can be provided.
• Excellent communication skills and confidence to engage with customers.
• Previous experience in sales or customer service is advantageous.
• A positive attitude and eagerness to learn and grow with the training we offer.
• Willingness to work as part of a team and to take on a diverse role.

We are extending the application period for this role until the new year. Consequently, interviews will not be held until then. We will review your application, but this process may take a bit longer than usual. Please don’t worry if you don’t hear from us right away – we appreciate your patience during the festive break.

We look forward to receiving your application!