Office Administrator

Ravenswing Park; Aldermaston; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading UK holiday park is looking for a part-time Park Administrator to support daily operations at their location. The role requires strong customer service skills, effective communication, and administrative experience. Responsibilities include welcoming guests, assisting the Park Manager, and managing owner relations. This permanent position offers approximately 30 hours per week, with competitive pay and benefits. Ideal for someone organized, proactive, and flexible, this opportunity promotes a rewarding work-life balance.

Benefits

Competitive Salary

Discounted Holidays

30 Days Holiday

Company Sick Pay

Pension Scheme

Qualifications

• At least 2 years’ experience in a customer service or customer-facing role.
• Excellent written and verbal communication skills.
• Strong customer care skills with a calm, professional approach.

Responsibilities

• Provide a warm, professional welcome to guests and owners.
• Support the Park Manager with day-to-day administration.
• Assist with owner communications, events, and engagement.

Skills

Customer service experience

Communication skills

Attention to detail

Proactive mindset

Flexibility

Job description

Join Our Team at Ravenswing Park!

Location: Ravenswing Park, RG7 4PX

Salary: £12.60 per hour

Hours: Approx. 30 hours per week (ideally Monday–Friday, 9am–3pm) to be discussed

Job Type: Permanent

Are you highly organised, approachable and looking for a part-time permanent role where no two days are the same? Haulfryn, we’re proud to create outstanding park communities - and we’re now looking for a Park Administrator to support the day‑to‑day running of beautiful Ravenswing Park.

This is a fantastic opportunity for someone seeking a role that offers variety, responsibility and excellent work‑life balance.

Why Join Us?

We believe in rewarding your hard work with a supportive and inspiring environment. Here’s what we offer:

• Competitive Salary
• Discounted Holidays at our picturesque UK holiday parks
• Discounted Meals at on‑site restaurants
• 30 Days Holiday (including bank holidays), increasing to 35 days with service (pro‑rata)
• Company Sick Pay
• Pension Scheme & Life Assurance
• Continuous Training & Development Opportunities
• Be part of a company with 90 years of family values and a commitment to sustainability

What You’ll Do

As our Park Administrator, you will play a central role in supporting the smooth running of the park, working closely with the Park Manager and wider teams. Your responsibilities will include:

• Providing a warm, professional welcome to guests and owners, handling enquiries by phone, email and face‑to‑face
• Supporting the Park Manager with day‑to‑day administration and helping maintain structure across the park
• Assisting with owner communications, events and engagement
• Monitoring visitor access and supporting park security awareness
• Raising purchase orders for park, housekeeping and office requirements
• Supporting owner relations, including handling queries, assisting with snag lists, and helping ensure accounts remain up to date
• Working alongside the Sales team to ensure a smooth owner experience
• Supporting park development activity and new unit arrivals through administration and coordination
• Maintaining Health & Safety records, supporting Riskproof updates, and assisting with incident reporting
• Helping to ensure procedures and standards are followed across the park at all times

Who We’re Looking For

someone who brings:

• At least 2 years’ experience in a customer service or customer‑facing role
• Excellent written and verbal communication skills
• Strong customer care skills with a calm, professional approach
• Confidence dealing with sensitive or challenging situations
• A proactive, organised mindset with a strong eye for detail
• The ability to work under your own initiative
• A flexible and reliable approach to supporting park operations

Why Choose Haulfryn?

With 90 years of expertise, we’re proud to be one of the UK’s leading holiday park operators. What sets us apart?

• Exceptional Locations: Work in places that inspire
• Family Values: Join a supportive, community‑focused team
• Nurturing Nature: Sustainability is at the heart of what we do

If you’re looking for a rewarding, varied, and people‑focused part‑time role, we’d love to hear from you.

Apply today to join Haulfryn as a Park Administrator at Ravenswing Park!

In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.