Vehicle Quality Assessor - Thetford

Enterprise Rent-A-Car; Tetford; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading vehicle rental company in Thetford is seeking a detail-oriented Vehicle Quality Assessor. Responsibilities include auditing vehicle inspections, reporting faults, and ensuring quality standards for outgoing vehicles. Candidates must hold a Full UK/Iirish/EU Manual Driving Licence and possess strong customer service and organizational skills. This role offers competitive pay, career development, and numerous employee perks including generous leave and comprehensive benefits.

Benefits

Competitive pay

Career development programs

Work-life balance

Generous leave

Comprehensive benefits

Employee perks including discounts

Qualifications

• Full UK / Irish / EU Manual Driving Licence is required.
• Strong attention to detail ensuring high vehicle standards.
• Excellent customer service skills to interact effectively with clients.

Responsibilities

• Auditing check-in and damage inspections of vehicles arriving at the depot.
• Inspecting vehicles and ancillary equipment such as tail lifts.
• Reporting any faults or damage to management for review.

Skills

Attention to detail

Customer service skills

Organisational skills

Education

Full UK/IIrish/EU Manual Driving Licence

Job description

Overview

Join a Team That Keeps the UK Moving

Make Your Move and become part of a team where your attention to detail drives safety, quality, and customer satisfaction. At Enterprise Mobility, we operate one of the UK’s most diverse and dynamic vehicle fleets. We’re now looking for a dedicated and detail-oriented Vehicle Quality Assessor to join our Flex-E-Rent team at our Thetford Depot.

Why Join Us?

• Competitive Pay – With annual salary reviews.
• Career Development – Our in-house training and development programs support your growth.
• Work-Life Balance – Monday to Friday schedule, no weekend shifts
• Generous Leave – 25 days annual leave, increasing to 30+ with service + bank holidays + time off on your Birthday!
• Comprehensive Benefits – Including pension, life assurance, and access to an Employee Assistance Programme.
• Employee Perks – Discounts on car hire, Cycle to Work scheme, paid volunteer days, and more!

What Division will I be working in?

Enterprise Flex-E-Rent is our commercial vehicle rental division, providing services tailored to the needs of commercial vehicle hire customers from locations all across the UK and Ireland. Join our team and be one of the people driving our growth. To learn more about our Flex-E-Rent division, please visit: Commercial Vehicle Hire | Enterprise Flex-E-Rent (flexerent.co.uk)

Location

Enterprise Flex-E-Rent, Roudham Industrial Estate, Roudham Rd, Thetford NR16 2QN

Responsibilities

What You’ll Be Doing

• Auditing check-in and damage inspections of vehicles arriving at the depot
• Inspecting vehicles and ancillary equipment (e.g., tail lifts)
• Reporting faults or damage to management for workshop review
• Conducting spot checks to ensure high standards for vehicles going on hire
• Maintaining accurate records of vehicle status
• Ensuring outgoing vehicles match requested specifications
• Supporting operational excellence and customer satisfaction

Qualifications

What We’re Looking For

• Full UK / Irish / EU Manual Driving Licence
• Strong attention to detail and accuracy
• Excellent customer service skills
• Organisational skills
• Ability to pass a security check (criminality, financial, and employment references)