Customer Service ofertas em Grã-Bretanha

• £13.00ph (inc. to £15.00ph after probation)

Please get in touch if you would like to discuss this role

Our client is seeking to recruit a native speaking Dutch Customer Service Advisor to join their small team, based in Cambridge City Centre. Candidates will be able to demonstrate previous experience within a customer service/administrative based role. You will have an excellent customer-focussed manner and be a friendly and enthusiastic team player, with a flexible attitude to assist and provide support wherever needed.

This is a part-time role, working 20 hours a week. Your working pattern will be 9am-1pm across 4 weekdays and 3pm-7pm on a Saturday. All working hours are office based.

• Reply to customer enquiries, mainly via email, but also taking some calls (when office based)
• Amend bookings and arrange/address special requests
• Pro-actively deal with any customer issues arising
• Addressing customer complaints, escalating where necessary
• Providing additional support to the team during quieter periods. This can include assisting with translation work

• Native Dutch speaker (fluency in both written and spoken English and Native Language)
• Demonstrable experience with Customer Service/Administrative based roles
• Previous experience within the Travel industry would be advantageous
• Self-starter, motivated with a positive ‘can-do’ attitude
• Well-organised with the ability to prioritise workload
• Great customer-focused manner, effective communicator
• Strong attention to detail
• Good problem-solving skills
• Good IT skills with competency in MS Office
• Committed and hard-working with a flexible approach

Ann Pettengell Ltd is acting as an Employment Agency for this vacancy.

• £16.38ph
• Location: South Cambridge, hybrid
• Job Type: Temporary

We are looking for a resourceful all-round administrator who has ideally worked in student administrations. You will need to be able to use your own initiative to support a number of studentship trust funds and funding programmes. Role outline This position includes organising committee meetings, including invites, agendas and papers.

• £15.38ph
• Location: Office based
• Job Type: Temporary

We are looking for a highly organised PA to support a very busy office. This temporary assignment is working for a prestigious institution, in Cambridge City Centre, with parking close by! As the PA, you will provide support to the Master, act as secretary to around three committees, and be a point of contact.