Customer Service Administrator

Cameo Consultancy (Recruitment) Limited; Banbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment consultancy is seeking two temporary Customer Service Administrators in Banbury for an immediate start. The role involves taking inbound calls, providing customer support, and general admin tasks. The position offers an hourly rate of £13.00 to £14.00, with 37.5 hours a week and the potential to become permanent.

Benefits

Hourly rate of £13.00 to £14.00

Paid weekly, a week in arrears

Potential for permanent placement

Supportive team environment

Structured hours

Responsibilities

• Taking inbound calls from customers.
• Offering first class customer service over the phone.
• Creating quotes on the CRM system.
• Keeping the database updated.
• General admin support, data entry.

Skills

Excellent telephone manner

High levels of customer service

Excellent administration skills

Organised

Confident communicator

Work well under pressure

Able to multitask

Adaptable in a changing environment

Strong IT skills

Able to work on own initiative

Job description

We are looking for two temporary Customer Service Administrators for an immediate start to join a company in Banbury for a very busy peak period.The roles are temporary for up to four weeks with any hourly rate of £13.00 - £14.00 an hour, 37.5 hours a week, Monday to Friday 8.30 am to 4.30 pm.There is the potential for the roles to go permanent with term time only hours.

Key Responsibilities for the Customer Service Administrator Role:

• Taking inbound calls from customers
• Offering first class customer service over the phone
• Creating quoteson the CRM system
• Keeping the database updated
• General admin support, data entry

Key Skills Required for the Customer Service Administrator Role:

• Excellent telephone manner
• High levels of customer service
• Excellent administration skills
• Organised, used to working to deadlines
• Confident communicator
• Work well under pressure and able to multitask
• Adaptable in a changing environment
• Strong IT skills
• Able to work on own initiative

What's in it for you?

• An hourly rate £13.00 to £14.00 an hour 37.5 hour week
• Paid weekly, a week in arrears
• Up to four weeks assignment with an immediate start
• Potential to go permanent with term time only hours
• Working as part of a supportive and collaborative team
• 8.30 am to 4.30 Mon - Fri with 30 mins for lunch