Temporary Administrator / Customer Service Advisor

Starting Point Recruitment; Wolverhampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency in Wolverhampton is seeking a proactive Temporary Administrator / Customer Service Advisor for maternity cover. The role involves handling customer inquiries, resolving issues, and performing administrative tasks. Candidates should have experience in customer service and proficiency with systems like Sage Accounts. Flexible hours and a competitive pay rate of £11.44 per hour are offered.

Benefits

Free parking

On-site parking

Sick pay

Qualifications

• Previous experience in administration or customer service roles.
• Proficiency with Sage Accounts or similar systems.
• Strong communication and problem-solving skills.
• Ability to manage and prioritise a varying workload.

Responsibilities

• Handle incoming phone calls and assist with inquiries.
• Resolve customer queries efficiently and professionally.
• Perform administrative tasks and update records.
• Provide general office support.

Skills

Customer service

Administration

Communication

Problem-solving

Proficiency with Sage Accounts

Tools

Sage Accounts

Job description

• / Temporary Administrator / Customer Service Advisor

Temporary Administrator / Customer Service Advisor

Starting Point Recruitment

Place of work Wolverhampton

Contract type Permanent - Full-time

Salary £11.44 per hour, Benefits: Free parking On-site parking Sick pay

Job details

Job description, work day and responsibilities

Location:Wolverhampton
Contract:Temporary (Maternity Cover)
Hours:Vary (2-3 days per week with potential for 5 days)
Salary:£11.44 per hour
Start Date:February
About the Role:
We are seeking a proactive and customer-focusedTemporary Administrator / Customer Service Advisorto join our team in Wolverhampton. This maternity cover role offers a varied workload, combining customer service and administrative responsibilities to ensure smooth day-to-day operations.Key Responsibilities:

• Handle incoming phone calls and assist with resident service charge and pass enquiries.
• Resolve customer queries efficiently and professionally.
• Perform administrative tasks, including updating records and using Sage Accounts.
• Provide general office support to maintain efficient operations.

What We’re Looking For:

• Previous experience in administration or customer service roles.
• Proficiency with Sage Accounts or similar systems (preferred).
• Strong communication and problem-solving skills.
• A proactive and adaptable approach to tasks.
• Ability to manage and prioritise a varying workload.

Why Join Us?

• Competitive pay rate of £11.44 per hour.
• Flexible hours
• Gain experience in a dynamic and supportive environment.

Job Type: Temporary
Contract length: 6 months

Pay: Up to £11.44 per hour

Benefits:

• Free parking
• On-site parking
• Sick pay

Schedule:

• Day shift
• Flexitime
• Monday to Friday

Experience:

• Customer service: 3 years (preferred)
• Sage: 2 years (preferred)
• Office: 2 years (preferred)

Work Location: In person