Customer Service Adviser jobs in United Kingdom

Job Category: Restaurant

Requisition Number: HOSTS01513

• Posted : December 22, 2025
• Full-Time
• On-site
• Rate: $16 USD per hour

Showing 1 location

The Athenaeum Hotel
3 S Lake Dr
Chautauqua, NY 14722, USA

The Heirloom Restaurant is our flagship restaurant, featuring formal dining and lakeside comfort in the dining room of the historic Athenaeum Hotel. The culinary experience is managed by the Executive Chef. During the nine-week summer season the Heirloom Restaurant is open every day, serving breakfast, lunch, and dinner. During the pre-season (May) and post-season (September) the restaurant is open Thursday to Sunday for lunch and dinner.

Compensation for this position starts at $16.00/Hour and, with demonstrated experience and qualifications, candidates may earn up to $17.50/Hour.

• Greet guests and accompany to table, supply guest with appropriate menus.
• Take reservations.
• Record guest information on reservation tracking form.
• Provide exquisite guest service in line with Chautauqua Institutions Chain of Service Excellence.
• All other duties as assigned.

Chautauqua Institution’s Referral Bonus Program is a talent solution to recruit, develop, and retain a diverse workforce that encompasses all the skills and experience necessary to deliver on our goals and objectives. Chautauqua Institution will provide a $500 referral bonus (less taxes) for active employees referring a new candidate who is hired and remains employed for at least 90‑days from the first physical date of work. In the case of seasonal positions working less than 6‑months, the new candidate must remain actively employed for at least 30‑days from the first physical date of work and until the closing date of the season. The closing date of the season is the last Sunday in August.

Chautauqua Institution and Chautauqua Hotel Company offer flexible schedules, full and part‑time, for seasonal employment during summer operations starting annually each June and concluding in August. Seasonal employment may be available earlier (pre‑season) and beyond season (post‑season) based on business needs and candidate availability. Schedules typically include evenings, weekends, and/or holidays as a requirement.

Typically work a six‑ or eight‑hour shift with a start time that varies between 5 am to 5 pm.

No employer‑provided housing is available for this position. Applicants should plan to secure independent housing or reside within a commutable distance.

Chautauqua Institution is a not‑for‑profit global convener of dialogue on the most significant issues of the day through engagement across four pillars of the arts, education, religion, and recreation. The Chautauqua community is located on the shores of Chautauqua Lake in southwestern New York State and comes alive each summer with a unique mix of visual and performing arts, lectures, interfaith worship/programs, and recreational activities. Chautauqua Institution owns and operates Chautauqua Hotel Company, a comprehensive hotel, food & beverage, conferencing, and events organization.

There are countless ways that our talent will engage with our mission, vision, and diverse communities, and you are invited to immerse yourself in our programming as a gateway to this experience. Employees will receive a traditional Chautauqua gate pass, free of cost, which provides access to many of our programs at the Amphitheater.

Chautauqua Institution values Inclusion, Diversity, Equity, and Accessibility (IDEA) as a priority in our strategic plan, 150 Forward. One of our five core values is “The dignity and contributions of all people.” We are committed to creating conditions where everyone can engage as complete and valued participants in the Chautauqua experience. The Institution is an equal‑opportunity employer committed to equitable and inclusive hiring practices. Applicants and employees will not be discriminated against based on any status protected under federal, state, or local law. We especially welcome applications from those who can demonstrate experience, engagement, and professional expertise in IDEA.

Capable of carrying out a given task with all details necessary to get the task done well.

Shows intense and eager enjoyment and interest.

Works well as a member of a group.

Inspired by the ability to contribute to the success of a project or the organization and by the completion of tasks, as well as by performing well when granted the ability to set your own schedule and goals.

No prior restaurant experience is required for this job.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.