Customer Care Assistant jobs in United Kingdom

Salary:

£25,652 + Bonus + Excellent Benefits

Sales Advisor - Stafford (ST16 3DR) - Plumb Centre

So, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the £25,652 salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Sales Advisor based in our Stafford branch you’ll be responsible for:

• Serving customers on the trade counter by understanding their specific needs and providing product recommendations
• Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude
• Working within the warehouse maintaining excellent Health & Safety standards (This will involve manual handling heavy stock e.g. boilers, radiators, sinks and toilets) Loading and unloading the van
• Booking stock in and putting it away in the designated location
• Picking and packing customer orders with accuracy and efficiency
• Delivering goods in our 7.5T van, making multiple deliveries to the surrounding area.

This is a full time permanent role working 40 hours per week, Monday to Friday between 08.00am - 5.00pm and Saturday mornings on a rota basis 08.00am - 12.00pm.

And here’s what we’d like you to have:

• Experience in the Plumbing & Heating Industry is ideal
• A full UK Manual Driving Licence is essential
• Prior customer service and sales experience with the ability to engage with the customer to deliver outstanding service
• To be a team player who is happy to assist in all areas to ensure the smooth running of the branch
• Eagerness to learn, with a positive and enthusiastic attitude and a strong work ethic
• Strong computer skills

We look forward to receiving your application!