Hybrid Account Manager: Client Success & Projects

Devonshire Appointments; South Yorkshire; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A client-focused service provider in South Yorkshire seeks an Account Manager to join their high-performing Client Services team. The role includes managing customer relationships, providing project management, and ensuring excellent customer service. Applicants should have proven experience in client-facing roles, possess strong communication skills, and the ability to multitask across IT systems. This position offers a hybrid working setup: 3 days in the office and 2 days remote, alongside numerous employee benefits.

Benefits

Employee Benefits Platform

Career Development Opportunities

Free onsite parking

Cycle to work Scheme

Wellbeing, Legal, Personal finance support

Qualifications

• Proven experience in an Account Manager, Customer focused, or Client facing role.
• Ability to manage customer enquiries effectively.
• Ability to work under pressure while maintaining high service levels.

Responsibilities

• Manage customer enquiries and projects from initial request to completion.
• Support the sales team and grow client relationships.
• Attend customer review meetings and assist in scheduled reviews.

Skills

Excellent customer service

Communication skills

Ability to work independently

Organizational skills

Commercial awareness

Multi-tasking across IT systems

Proactive problem solving

Job description

A client-focused service provider in South Yorkshire seeks an Account Manager to join their high-performing Client Services team. The role includes managing customer relationships, providing project management, and ensuring excellent customer service. Applicants should have proven experience in client-facing roles, possess strong communication skills, and the ability to multitask across IT systems. This position offers a hybrid working setup: 3 days in the office and 2 days remote, alongside numerous employee benefits.