Customer Care Assistant jobs in United Kingdom

Atrium Healthcare is seeking experienced Healthcare Assistants in Scunthorpe and surrounding areas who want to make a positive difference to the healthcare sector. We are supporting some of the most prestigious support and care locations in the UK and continue to offer outstanding person-centred care and support daily. The work we have available will be within Scunthorpe and surrounding areas supporting adults in various settings such as residential, nursing, support and clinical facilities with daily tasks such as personal cares, companionship, and other complex needs. We are seeking individuals who want to join our fantastic team and continue to represent Atrium Healthcare to the highest of standards and deliver person centred care and support to all service users.

We are committed to safeguarding and promoting the welfare of all service users and expect all staff to share this commitment.

• Provide one-to-one support and supervision to individuals.
• Aid all services users in need of assistance.
• Promoting independency to residents with day-to-day decisions (clothing, bathing, choices of food etc).
• Work collaboratively with other staff members and professionals.
• Maintain accurate records and documentation of interventions and outcomes.
• Provide emotional support and practical assistance to individuals to help them achieve their goals and aspirations.
• Work closely in a holistic approach to care.
• Establish trusting relationships with clients and their families.
• Provide emotional support and encouragement to individuals requiring support.
• Advocate for clients\' needs and rights within the community and healthcare system.
• Respond to crisis situations and provide immediate support to individuals in distress.
• Implement crisis intervention techniques and de-escalation strategies.
• Coordinate with emergency services when required.
• Support clients in engaging with community resources and activities (cinema, appointments etc).

• A minimum of 6 months paid UK care experience
• Driving licence and access to a vehicle (Desirable)
• A proof of immunization history
• Excellent communication and interpersonal skills
• A passion to support and care for others
• A drive to learn and develop
• Flexibility to work
• The right to work in the UK
• Commitment to providing high-quality care and support.
• Ability to work effectively as part of a team and autonomously
• Ability to remain calm under pressure and manage challenging situations
• Provide a supportive and structured environment that promotes positive change.
• A sense of humour and the ability to bring a smile to the service users face!
• A can-do attitude
• Excellent timekeeping skills
• Empathy, patience, and a non-judgmental approach to working with individuals with mental health challenges.

• Free fully comprehensive training and development support
• Ongoing training opportunities
• Working with a fantastic team of friendly, supportive, like-minded individuals
• Weekly Pay
• Flexible working pattern
• Friendly on call team, 24/7
• Pension scheme
• Free uniform
• Access to all permanent vacancies

As an agency staff member, you will have the flexibility with working hours whilst also benefiting from competitive rates of pay and opportunities for ongoing training. We understand the importance of work-life balance and we want our staff to remain positive and motivated - most importantly happy.

If you meet the above criteria and are passionate about providing high-quality care, please apply with your CV outlining your experience and suitability for the role.

If this sounds like the perfect Job for you then please apply.

Join Atrium Healthcare in supporting the UK Health and Social Care sector!

Atrium is an equal opportunity employer, and all hiring decisions are subject to international and local employment laws and regulations. All open positions offered by Atrium are subject to specific job requirements, however, we endeavour to ensure fairness and equal opportunities. We welcome applications from suitably skilled candidates regardless of ethnicity, gender, disability, sexuality, religion, or age.