Customer Care Advisor jobs in Francia

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LNRS Data Services Ltd Company

London, United Kingdom

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Yes

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9d93b72b776f

11

26.04.2025

10.06.2025

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Strategic Account Manager, UK & Ireland (ICIS)

About us

ICIS is part of LexisNexis Risk Solutions (LRNS), a division of RELX Group, a FTSE10 company with revenues of over $10 billion in 2023. ICIS provides vital data services, thought leadership, and decision tools to make markets more trusted and predictable, helping industries like energy, petrochemical, and fertilizer to make strategic decisions, mitigate risks, and seize opportunities. We support thousands of decisions daily across global supply chains, enabling growth through targeted insights and local expertise, shaping the future by connecting markets to optimize resources.

Role Overview

We seek a highly experienced Senior Strategic Account Manager capable of leading and growing high-value accounts. This role demands a strategic thinker and relationship builder who can engage with C-suite executives and senior stakeholders to deliver exceptional value.

Key Responsibilities

• Strategic Leadership: Drive the strategic direction and growth of key accounts, ensuring sales targets are met and client relationships are strong.
• Business Development: Identify and develop new opportunities within existing accounts, aiming for double and triple-digit growth through a consultative approach.
• Executive Engagement: Build relationships at the highest levels within client organizations, acting as a trusted advisor.
• Market Insight: Stay ahead of industry trends and provide insights to influence client strategies.
• High-Impact Engagement: Maintain proactive communication, including in-person visits, to engage senior clients effectively.
• CRM Mastery: Use Salesforce.com to manage client interactions, track engagement, and analyze data for strategic decisions.
• Cross-Functional Collaboration: Lead collaboration across global teams to support client needs and organizational synergy.

Desired Attributes

• Visionary Thinking: Ability to anticipate market trends and adapt strategies accordingly.
• Client-Centric Mindset: Passion for delivering excellent customer experiences and fostering long-term relationships.
• Exceptional Communicator: Strong verbal and written skills to influence and engage at all levels.
• Resilient Leader: Adaptable and effective under pressure in a fast-paced environment.
• Proactive Problem Solver: Creative and entrepreneurial in overcoming challenges and delivering solutions.
• Networking Savvy: Skilled at building and nurturing internal and external relationships.

Qualifications

• Bachelor’s degree preferred; significant industry experience considered.
• Extensive experience in consultative sales, preferably in license-based subscription services.
• Proven success managing complex sales cycles with high-value clients, achieving $5M+ revenue targets annually.
• Fluency in English is essential.

What We Offer

• Professional Development: Access to exclusive training and mentorship programs.
• Commitment to Diversity: We promote a diverse workforce to foster innovation and success.
• Community Impact: Opportunities to engage in initiatives supporting education and youth development.
• Wellness Support: Comprehensive health and wellness programs.
• Global Exposure: International travel and collaboration with a diverse team worldwide.

Join ICIS to shape the future of market intelligence and make a significant impact in a vibrant environment. We welcome applications from candidates of diverse backgrounds and underrepresented groups. We are committed to a fair, accessible hiring process and support accommodations for applicants with disabilities.