Technical Customer Success Manager – Cloud & Security

F5 Networks; York and North Yorkshire; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading technology company in the UK is seeking a Customer Success Manager to guide clients through onboarding and project success. This role focuses on maximizing customer value from F5 solutions, fostering strong relationships, and advocating for customer needs. Candidates should have over 5 years of experience in customer-facing technology roles, proficiency in BIG-IP and NGINX, and ideally, knowledge of the DACH market dynamics. If you're enthusiastic about driving customer success, we invite you to apply.

Benefits

Flexible working hours

Competitive salary

Training and development opportunities

Qualifications

• 5+ years of experience in Customer Success or related field.
• Proven experience in a customer-facing role within technology.
• Strong understanding of the DACH market dynamics.

Responsibilities

• Maximize customer value realization from F5 investment.
• Guide customers through onboarding and deployment processes.
• Develop strategies to overcome customer pain points.

Skills

Customer relationship management

Technical proficiency in BIG-IP and NGINX

Strategic thinking

Effective communication

Problem-solving

Education

Bachelor’s degree or Master's degree

Tools

CRM software

Job description

A leading technology company in the UK is seeking a Customer Success Manager to guide clients through onboarding and project success. This role focuses on maximizing customer value from F5 solutions, fostering strong relationships, and advocating for customer needs. Candidates should have over 5 years of experience in customer-facing technology roles, proficiency in BIG-IP and NGINX, and ideally, knowledge of the DACH market dynamics. If you're enthusiastic about driving customer success, we invite you to apply.