Customer Care Advisor jobs in Sweden

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At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way.

When you join us, you’ll be making a positive impact on residents’ lives every day – your compassion and dedication truly make a difference. We’re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care.

We’re now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Regional Support Manager (RGN Qualified) covering our homes from Bristol up to Northampton. If this sounds like the place for you, we’d love to hear from you!

ABOUT THE ROLE

Your focus as Regional Support Manager will be to support the Regional Director to manage a region/group of care homes to ensure achievement of performance targets together with optimum operational efficiency.

Other responsibilities will include:

• Provide focus and support in key homes, ensuring appropriate compliance to standards, reporting and service delivery.
• Support the homes with the transition process following any acquisitions made by Avery
• Identify problem areas and make recommendations to address these, in discussion/agreement with the Regional Director.
• Interpret information in support of regional performance against quality indicators. Make suitable recommendations to the Regional Director to address.

To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role.

Our ideal candidate must:

• Be a qualified Registered Nurse with a current NMC pin.
• Have 3 years experience in a home management role
• 5 years experience working with the client group
• Proven experience supervising staff and staff development
• NVQ 5 or equivalent in Care for Care Homes

At Avery, we’re not just one of the UK’s largest providers of luxury elderly care homes – we’re a place where people love to work. We believe that the later years of life should be as enriching as any other, and we’re passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

• A DBS Disclosure check, the cost of which will be met by Avery Healthcare.