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Résumé du poste
A reputable legal business in Hull is seeking a passionate Customer Service Advisor to support clients through the remortgage process. You will handle customer inquiries and maintain high-quality service standards. The ideal candidate has previous customer service experience and excellent communication skills. The position offers a salary of £24,000+, additional monthly bonuses, full training, and opportunities for progression within a hybrid working environment.
Prestations
Qualifications
- Previous customer service experience from any background.
- Strong communication and interpersonal skills.
- Ability to thrive in high volume customer environments.
Responsabilités
- Support clients during the remortgage process.
- Handle a high volume of calls from customers and third parties.
- Update the case management system and work towards targets.
Connaissances
- A new exciting Permanent Customer Service Advisor Position in Hull!
- To work for a reputable legal business!
Are you currently working in hospitality or retail and looking to transfer your experience into an office based role?
Do you want to join a business which will provide full training and excellent progression?
Would you like to have more of a work life balance and no more shift patterns or weekends?
Then please apply now we are looking for Customer Service Advisors!
As a Customer Service Advisor you will be supporting clients going through the remortgage process you will be assisting with the cases handling a high volume of calls from customers, banks and third parties ensuring each query is dealt with to the highest standard!
You will be requesting and processing documents updating the case management system and working towards targets and service level agreements.
If you are passionate about helping and supporting customers thrive in busy environments then this could be for you!
Previous customer service experience this could be from a variety of backgrounds such as retail and hospitality
Excellent telephone manner and strong communication skills
Professional and personable able to build and maintain excellent relationships
Thrive in high volume customer focused environments
Good attention to detail and organisation
An excellent team player
Salary of £24000+ plus monthly bonuses+ reputable organisation in Hull within the Legal Sector+ full training provided+ excellent progression+ sponsorship of further legal qualifications+ no shift patterns or weekends+ 9am-5.30pm+ excellent benefits+ hybrid working+ central location+ fabulous offices and facilities+ collaborative team and environment+ regular incentives and socials
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.