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3,065

Contact Center Manager jobs in United Kingdom

Customer Service Representative

Customer Service Representative
ZipRecruiter
Newcastle upon Tyne
GBP 20,000 - 30,000
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Customer Service Representative

Customer Service Representative
ERS
Swansea
GBP 22,000 - 30,000

Sales & Customer Service Associate

Sales & Customer Service Associate
Massage Envy Franchising, LLC
Maidenhead
GBP 60,000 - 80,000

Customer Service Associate

Customer Service Associate
Southeastern Grocers
Street
GBP 40,000 - 60,000

Sr Client Partner

Sr Client Partner
Blue Yonder
London
GBP 125,000 - 150,000
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Miu Miu - Client Advisor- Harrods Shoe Heaven

Miu Miu - Client Advisor- Harrods Shoe Heaven
PradaGroup
London
GBP 100,000 - 125,000

Miu Miu - Client Advisor Russian Speaker - Harrods

Miu Miu - Client Advisor Russian Speaker - Harrods
PradaGroup
London
GBP 40,000 - 60,000

Customer Advisor

Customer Advisor
Boots Opticians
London
GBP 100,000 - 125,000
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Customer Service Assistant

Customer Service Assistant
Culina Group
Carlisle
GBP 20,000 - 30,000

Welsh Speaking Customer Service Advisor

Welsh Speaking Customer Service Advisor
NEC Software Solutions
Wrexham
GBP 40,000 - 60,000

Miu Miu - Client Advisor Arabic Speaker - Harrods

Miu Miu - Client Advisor Arabic Speaker - Harrods
PradaGroup
London
GBP 40,000 - 60,000

Coordinator, Client Payments

Coordinator, Client Payments
United Talent Agency
London
GBP 30,000 - 50,000

Customer Service Advisor

Customer Service Advisor
First Recruitment Services
Burgess Hill
GBP 27,000

Client Relationship Manager

Client Relationship Manager
Options Resourcing Ltd
United Kingdom
GBP 38,000 - 40,000

Customer Service Assistant

Customer Service Assistant
Ensign-Bickford Industries
Selby
GBP 10,000 - 40,000

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Customer Service Representative

ZipRecruiter
Newcastle upon Tyne
GBP 20,000 - 30,000
Job description

Job Description

The Rewards and Benefits on offer:

  1. Incredibly friendly team working environment
  2. An excellent Pension scheme
  3. Annual bonus scheme
  4. Virtual GP Service
  5. Great maternity/paternity leave
  6. Great holiday entitlement
  7. Training and Development opportunities
  8. Opportunity for working from home after probation
  9. Easily Accessible offices
  10. Immediate Start Date
  11. The opportunity to secure a permanent contract from day one!

MTrec’s New job opportunity: MTrec Commercial is proudly representing our incredibly prestigious Newcastle based client with their plans for growth and expansion for their state-of-the-art Customer Service operation. They are now looking to recruit a permanent Customer Service Advisor as soon as possible to join their highly trained team and to work in an unbelievable office environment.

If you have a background in customer services and you can provide a great customer experience, please apply for an immediate response. You must be IT literate, experienced in dealing with customers in a professional manner, and be able to also respond to customer service calls and emails.

You will be joining a truly expanding and dynamic company, a superb team-based culture, and huge opportunities to progress and advance your career. The company is looking for committed and hard-working customer service oriented individuals who are looking for a long-term permanent job opportunity.

The job you will be doing:

  1. Answering inbound calls from callers
  2. Ensuring a consistently positive and engaging customer experience
  3. Educating customers on the products and service on offer
  4. Engaging with customers across a range of communication channels
  5. Applying your own judgement to appropriately address and resolve customer queries
  6. Listening to customers' personal circumstances to understand their requirements and provide personalised solutions

About you:

  1. Customer Service experience is essential
  2. You may have worked in a contact centre or office-based customer service operation previously; if you have worked in retail, hospitality, leisure, or travel, we would ideally be looking for some experience in a team leader or supervisory level
  3. A passion for delivering an excellent customer experience and finding the best outcome for customers
  4. Excellent written and verbal communication abilities, listening, and empathy skills
  5. Comfortable with technology and the ability to use Microsoft Office
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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