Customer Service Representative

Tudor Employmet; Walsall; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a Customer Service Representative in Walsall. The ideal candidate will have strong communication skills and a passion for exceptional customer service. Responsibilities include handling enquiries, providing product information, processing orders, and upselling products. Work hours are Monday to Friday, 8:30am to 5:00pm, offering £12.21 per hour.

Qualifications

• Top-notch communication skills required.
• Passion for delivering outstanding customer service.

Responsibilities

• Handling customer enquiries via phone, email & chat.
• Providing info on products & services.
• Processing orders & returns efficiently.
• Upselling products when appropriate.
• Analysing customer needs to offer the best solutions.
• Maintaining professionalism & phone etiquette at all times.

Skills

Strong data entry and administration skills

Effective communication with customers

Excellent telephone manner

Job description

Overview

We\'re Hiring! Tudor Employment Agency is currently recruiting for a Customer Service Representative to join our client based in Walsall.

The ideal candidate should have top-notch communication skills and a passion for delivering outstanding customer service.

Responsibilities

• Handling customer enquiries via phone, email & chat
• Providing info on products & services
• Processing orders & returns efficiently
• Upselling products when appropriate
• Analysing customer needs to offer the best solutions
• Maintaining professionalism & phone etiquette at all times

Experience / Qualifications

• Strong data entry and administration skills
• Effective communication with customers
• Excellent telephone manner

Hours of Work

Monday to Friday, 8:30am – 5:00pm

Rate of Pay

£12.21 per hour

How to Apply

If you\'re customer-focused, language-savvy, and ready to shine in a dynamic role, we’d love to hear from you!

Contact our Commercial team on 01922 725445 (ext.1003 or 1004) Submit your CV to [e-mail] quoting ref TEALOVCSA/40

Or register online: Tudor Registration Form

For all our roles, visit: www.tudoremployment.co.uk

#TeamTudor is waiting for your call!