Client Success Manager jobs in United States

Ecclesiastical Insurance who are proudly part of Benefact Group, are looking for a Development Account Manager to cover the Scottish region.

In this role you will pro-actively manage and develop broker relationships within a panel to generate sustainable and profitable growth, through new business and retention. Ensuring a high-quality sales process and long-term outlook, developing mutually beneficial business relationships between partners and Ecclesiastical.

Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK\'s top 50 Best Large Companies to Work For in 2024, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — where all profits go to charity and good causes.

• Develop and manage broker relationships Build tailored contact strategies and foster trusted partnerships with your panel of brokers to drive growth.
• Collaborate across teams to deliver customer excellence Work closely with internal and external stakeholders to ensure outstanding outcomes and support strategic account planning.
• Drive profitable new business Prospect within Ecclesiastical’s core sectors, manage your CRM pipeline, and execute a high-quality sales process to win and retain business.
• Support renewals and represent specialist areas Contribute to the renewal process and represent all areas of Ecclesiastical’s Intermediated business, including Specialist Niches, Art & Private Client, Real Estate, and Schemes.
• Leverage technical expertise to enhance broker service Partner with Claims, Risk, and Underwriting teams to deliver exceptional propositions and service to brokers and their customers

• Strong track record in a commercial insurance sales role within the UK market
• Cert CII or commitment to achieve within an agreed timescale
• Proven ability to build productive relationships internally and externally
• Excellent communication, negotiation & presentation skills
• Knowledge of tactical marketing campaigns and ability to identify such opportunities
• Ability to plan, prioritise and manage own work to deliver agreed objectives and meet targets

• A competitive salary - let\'s discuss it
• Hybrid working
• Group Personal Pension - up to 12% employer contribution
• Generous annual bonus scheme between 7.5% and 30%
• 28 days annual leave plus bank holidays, and a holiday buy and sell scheme
• An array of health and wellbeing benefits, including private healthcare, income protection and life assurance
• £200 annual personal grant to a charity of your choice
• Encouraged to take at least one volunteering day per year
• Employee Assistance Programme
• Full study support to gain professional qualifications
• Access to virtual GP
• Enhanced maternity and paternity pay

“This is a new and exciting opportunity to join a small but growing team. Working for a Specialist Insurer will give you the chance to collaborate with a wide network of colleagues in order to deliver unique solutions to our brokers and clients. The role will require you to travel across the country and manage a busy diary whilst making regular use of our Glasgow office space in collaboration with your underwriting colleagues."

Ecclesiastical Insurance offer insurance with award-winning service across a broad range of specialisms, including faith, charity, heritage, education, art and private client, real estate and schemes, across Ireland, Canada and the UK.

As a business, we’ve been trusted to protect some of the UK’s best-loved and most iconic buildings for over a century, and we’re not standing still. We’re a forward thinking, energetic organisation entering new markets, with an ambition to double our size, because when we grow, we give back more.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.