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FIND | Creating Futures
A leading healthcare company is seeking a Practice Solutions Manager in Greater London to drive growth and improve customer engagement. The role entails delivering training, coordinating events, and promoting digital solutions to enhance the consumer journey. The ideal candidate will have a strong commercial awareness, excellent organizational skills, and experience in practice management. This position offers a competitive compensation package, including a performance bonus and healthcare benefits. Grow your career while contributing to a high-performing team.
We foster an inclusive culture and are looking for diverse talented people to join Alcon. As a Practice Solutions Manager you will play a crucial role in driving the growth of Alcons market share and CL penetration within the assigned top potential accounts through implementation of the value adding services driving customer engagement including digital solutions category growth events and sell-out activities. The PSM delivers trainings coordinates educational events in collaboration with Professional Education team to enhance the skills of the ECPs. The PSM is an experienced professional offering high-level commercial consultancy providing technical advice from internal / external experts and digital platform implementation expertise. In this role a typical day will include :
Working in tandem with Senior BDM by partnering consultatively with Account Lead / Decision Maker ECPs and other Store Team members as needed to achieve mutually aligned goals aiming to deliver outstanding customer experience drive patient engagement and improve retention for the practice enabling increased Alcon market share incremental sales and achieve sales targets
Promote the introduction of Alcons digital platform and encourage new prescriptions / subscriptions accelerating customer acquisition and consumer enrollment to subscription services.
Assist ECPs to improve the consumer journey experience within the practice (CL awareness practice efficiency opportunities (e.g. around fitting) post fitting support subscriptions programs through digital platform) to accelerate CL sales growth and market share gain
Responsible for planning fitting events to effectively support patient journey and enhance consumer experience with strategic Alcon brands.
Maximize Alcon in-store visibility through POS materials and other visual merchandising initiatives.
Coordinates the educational curricula in collaboration with Professional Education team.
Collaborate locally with Senior Business Development Managers Professional Education and Marketing to create and implement outstanding practice support model.
Relationships are key and having a drive to understand customer businesses and identify needs is important as well as having the ability to challenge and sell using insights.
Business administration with extensive optical training / experience on the job
A motivated and driven individual who can show us that they can achieve great things and bring something extra to this high performing team.
Agility and creativity in looking for solutions to our customer and company needs.
Highly organised and good communication skills at all levels.
Good Commercial awareness / business acumen
Adaptable / Flexible
Competitive Compensation package including performance bonus company car or allowance private medical healthcare & attractive pension contribution
Manage your own workload and schedule while hitting your set targets
Collaborate with teammates to share best practices and learnings as work evolves
See your career like never before with focused growth and development opportunities
If you are currently an active employee / contingent worker at Alcon please click the appropriate link below to apply on the Internal Career site.
Required Experience : Manager
Employment Type : Full-Time
Experience : years
Vacancy : 1
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.