Assistant Customer Service jobs in United Kingdom

William Hill

Armadale, United Kingdom

Customer Service

Yes

9a004f15c7c4

10

26.04.2025

10.06.2025

People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all. Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business, and working in retail at William Hill is really about getting to know our customers and communities. If you’re a people person, you’ll love working here. You’ll receive support, training, and encouragement to build a career that goes further, with incentives to keep you motivated!

You will be responsible for:

• Welcoming customers with a friendly face
• Processing bets and assisting with customer queries
• Helping customers use betting terminals
• Building relationships and providing excellent customer service
• Championing safer gambling at all times
• Supporting managers with shop displays and opening/closing activities

• Shops operate between 8am-10pm, Monday to Sunday
• Shifts are on a rota basis, including evenings and weekends

• Age 18+ (legal requirement)
• Passion for delivering great customer service
• Strong interpersonal and empathy skills

We offer a range of benefits, including:

• Flexible full and part-time hours
• Competitive pay, including the National Living Wage and performance bonuses
• 28 days holiday plus your birthday off
• Matching pension contributions up to 4%
• Discounts in shops, cinemas, holidays
• Subsidised travel for roles in London
• Career development and promotion opportunities

Note: If you are not a passport holder of the country for this vacancy, a work permit may be required. For more info, check our Blog.

Apply via the 'Apply now' button. Do not provide bank or payment details during application.

Created on 26/04/2025 by TN United Kingdom