Customer Service Advisor | SAP & Order Excellence

GPW Recruitment; St Helens; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading manufacturing company is seeking a Customer Service Advisor to join their team in St Helens. The ideal candidate will provide customer support, manage orders, and maintain communication between customers and the sales team. Key requirements include experience with SAP and strong communication skills. The role offers a salary up to £26,500 annually, along with an impressive benefits package, including health insurance and generous annual leave.

Benefits

Contributory pension

Health insurance

Free parking

Free hot and cold beverages

Fresh fruit

Gym membership

Monthly hot lunch

Family fun days

Free Christmas party

Qualifications

• Customer Service experience required.
• SAP experience necessary for processing orders.
• Excellent communication skills are essential.

Responsibilities

• Provide Customer Service advice and support to customers.
• Communicate product information to customers.
• Process orders received from customers in SAP.

Skills

SAP experience

Customer Service experience

Microsoft applications (Word, Excel, Outlook)

Excellent verbal and written communication skills

Knowledge of Customer Service procedures

Knowledge of QA procedures

Job description

A leading manufacturing company is seeking a Customer Service Advisor to join their team in St Helens. The ideal candidate will provide customer support, manage orders, and maintain communication between customers and the sales team. Key requirements include experience with SAP and strong communication skills. The role offers a salary up to £26,500 annually, along with an impressive benefits package, including health insurance and generous annual leave.