Fleet Operations & Customer Care Specialist

Dawsongroup; Aberdeen City; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading asset rental company based in Aberdeen City is looking for a Customer Service Executive to ensure fleet operations and support customers with high-quality rental experiences. This role involves conducting vehicle inspections, managing maintenance schedules, and responding to customer queries promptly. The ideal candidate will have good communication skills, be organized, and hold a full UK driving license. Join a supportive team that values development and provides opportunities for long-term growth in the asset rental industry.

Benefits

25 days leave per annum

Life assurance

Funded training

Wellbeing support

Long-term progression opportunities

Qualifications

• Confidently communicate with customers in a friendly manner.
• Organized and able to follow processes and complete paperwork accurately.
• Willing to work indoors and outdoors as part of the team.
• Hold a full UK driving license.

Responsibilities

• Carry out vehicle check in and check out inspections accurately.
• Support fleet maintenance and scheduling.
• Respond promptly to customer queries and provide effective solutions.
• Keep vehicles clean and ready for hire.
• Assist branch teams in planning vehicle movements.

Skills

Customer communication

Organizational skills

Problem-solving

Interest in transport/logistics

Job description

A leading asset rental company based in Aberdeen City is looking for a Customer Service Executive to ensure fleet operations and support customers with high-quality rental experiences. This role involves conducting vehicle inspections, managing maintenance schedules, and responding to customer queries promptly. The ideal candidate will have good communication skills, be organized, and hold a full UK driving license. Join a supportive team that values development and provides opportunities for long-term growth in the asset rental industry.