Retail Customer Service Manager – Betting Shop

Entain; West Yorkshire; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading betting company in the UK is seeking a Retail Customer Service Manager to join their dynamic team. This part-time role involves delivering outstanding customer service, processing transactions, and encouraging responsible gambling. Candidates should be passionate about customer service, have the ability to manage challenging situations, and be 18 years or older. Benefits include optional overtime, a pension scheme, discounts, and development opportunities, all aimed at creating a supportive and inclusive work environment.

Benefits

Optional overtime

Pension Scheme

Discounts with retailers

Healthcare and wellbeing support

Development opportunities

Qualifications

• Must be 18 years of age or over.
• Passion for delivering great customer service.
• Ability to deal with challenging situations in a calm manner.

Responsibilities

• Deliver outstanding customer service.
• Process customer transactions including cash handling.
• Take bets on a wide range of sports and events.

Skills

Customer Service

Basic Math

Cash Handling

Computer Skills

Job description

A leading betting company in the UK is seeking a Retail Customer Service Manager to join their dynamic team. This part-time role involves delivering outstanding customer service, processing transactions, and encouraging responsible gambling. Candidates should be passionate about customer service, have the ability to manage challenging situations, and be 18 years or older. Benefits include optional overtime, a pension scheme, discounts, and development opportunities, all aimed at creating a supportive and inclusive work environment.