Automotive Parts Advisor — Customer Service & Growth

Sytner Group; Sunderland; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading automotive group in Sunderland is seeking a motivated Parts Advisor to enhance customer experience. In this role, you'll assist in parts identification, manage stock levels, and communicate effectively with customers and suppliers. Ideal candidates will have previous experience in the motor industry, possess excellent communication skills, and be dedicated to providing outstanding service. You'll enjoy a variety of flexible working patterns, ensuring the best customer service possible. An industry-leading benefits package and a supportive working environment await.

Benefits

Enhanced Holiday Entitlement

Industry-leading Maternity, Paternity and Adoption Pay

Career Development

Recognition of Long Service

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary / community work

Qualifications

• Experience in a similar role within the motor industry is ideal.
• High levels of organisation are required for this role.
• Ability to provide excellent customer service.

Responsibilities

• Assist customers with parts identification and sourcing.
• Maintain parts stock room and manage stock levels.
• Communicate effectively with customers and suppliers.

Skills

Customer service

Communication skills

Attention to detail

IT literacy

Job description

A leading automotive group in Sunderland is seeking a motivated Parts Advisor to enhance customer experience. In this role, you'll assist in parts identification, manage stock levels, and communicate effectively with customers and suppliers. Ideal candidates will have previous experience in the motor industry, possess excellent communication skills, and be dedicated to providing outstanding service. You'll enjoy a variety of flexible working patterns, ensuring the best customer service possible. An industry-leading benefits package and a supportive working environment await.