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Descripción de la vacante
A leading mobility service provider is seeking a German Speaking Roadside Assistance Agent to provide support to customers remotely. This fully remote position allows flexibility to work from anywhere in Spain. Key responsibilities include handling damage reports and coordinating services. The ideal candidate will have fluency in German and English, at least 1 year of customer service experience, and a proactive approach to problem-solving. Join a dynamic team that prioritizes customer experience and professional growth.
Servicios
Formación
- Fluency in both German and English, with excellent communication skills.
- At least 1 year of experience in a customer-facing or service-oriented role.
- Familiarity with MS Office and ease using digital systems.
Responsabilidades
- Receive damage and breakdown reports from customers via phone.
- Coordinate necessary measures such as towing services.
- Organize replacement vehicles.
Conocimientos
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.