German-Speaking Support Agent — Remote

SIXT; A distancia; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading premium mobility company in Spain is seeking a German-speaking Support Agent for their premium chauffeur service. This fully remote position requires fluency in both German and English, along with a passion for customer service. The role involves acting as the interface between customers and chauffeurs, ensuring high-quality transport services, and monitoring driver punctuality. Ideal candidates will have a minimum of 1 year of customer service experience and proficiency with MS Office tools.

Servicios

Work-life balance

Employee discounts

Team building activities

Professional growth opportunities

Formación

• Minimum of 1 year of experience in a customer-facing or service-oriented role.
• Excellent communication skills in German and English.
• Ability to work effectively in a remote environment.

Responsabilidades

• Act as the interface between customers and chauffeurs.
• Ensure high-quality standards for customer transport.
• Monitor driver punctuality and organize alternatives.

Conocimientos

Fluency in German

Fluency in English

Customer service passion

Proficiency with MS Office

Ability to work remotely

Descripción del empleo

A leading premium mobility company in Spain is seeking a German-speaking Support Agent for their premium chauffeur service. This fully remote position requires fluency in both German and English, along with a passion for customer service. The role involves acting as the interface between customers and chauffeurs, ensuring high-quality transport services, and monitoring driver punctuality. Ideal candidates will have a minimum of 1 year of customer service experience and proficiency with MS Office tools.