Remote German-Speaking Roadside Support Agent

SIXT; A distancia; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading mobility service provider is seeking a German Speaking Roadside Assistance Agent to provide support to customers remotely. This fully remote position allows flexibility to work from anywhere in Spain. Key responsibilities include handling damage reports and coordinating services. The ideal candidate will have fluency in German and English, at least 1 year of customer service experience, and a proactive approach to problem-solving. Join a dynamic team that prioritizes customer experience and professional growth.

Servicios

Flexible remote work

Employee benefits and discounts

Team-building activities

Professional growth opportunities

Formación

• Fluency in both German and English, with excellent communication skills.
• At least 1 year of experience in a customer-facing or service-oriented role.
• Familiarity with MS Office and ease using digital systems.

Responsabilidades

• Receive damage and breakdown reports from customers via phone.
• Coordinate necessary measures such as towing services.
• Organize replacement vehicles.

Conocimientos

Fluency in German

Fluency in English

Customer service skills

Technical proficiency in MS Office

Proactive attitude

Descripción del empleo

A leading mobility service provider is seeking a German Speaking Roadside Assistance Agent to provide support to customers remotely. This fully remote position allows flexibility to work from anywhere in Spain. Key responsibilities include handling damage reports and coordinating services. The ideal candidate will have fluency in German and English, at least 1 year of customer service experience, and a proactive approach to problem-solving. Join a dynamic team that prioritizes customer experience and professional growth.