German-Speaking Support Agent — Remote

SIXT; A distancia; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A leading company in premium mobility is seeking a Support Agent for their premium chauffeur service, requiring fluency in German and English. This fully remote role demands a minimum of one year’s experience in customer service, excellent communication skills, and the ability to provide outstanding solutions to clients. The position offers benefits like employee discounts and opportunities for professional growth, all while working from home in Spain.

Servicios

Work-Life Balance

Employee Benefits

Team Building Activities

Professional Growth

Formación

• Minimum of 1 year of experience in a similar customer-facing or service-oriented role.
• Confidence in working with digital systems.
• Availability for rotating shifts from Monday to Sunday.

Responsabilidades

• Act as the interface between customers and chauffeurs.
• Ensure high-quality standards in customer transport.
• Monitor driver punctuality and organize alternatives.
• Assign booked transfers to appropriate drivers.
• Facilitate connections between drivers and customers in various locations.
• Provide care to all customers regardless of status.

Conocimientos

Fluency in German and English

Excellent communication skills

Passion for customer service

Proficiency in MS Office

Ability to work in a remote environment

Proactive, solution-oriented mindset

Descripción del empleo

A leading company in premium mobility is seeking a Support Agent for their premium chauffeur service, requiring fluency in German and English. This fully remote role demands a minimum of one year’s experience in customer service, excellent communication skills, and the ability to provide outstanding solutions to clients. The position offers benefits like employee discounts and opportunities for professional growth, all while working from home in Spain.