Customer Service jobs in Germany

We are hiring on behalf of our client-a global leader in customer engagement and business performance solutions.

We are seeking a Inside Sales Representative with strong German (C1 and higher) and English (B2) language skills for a hybrid role based in Munich. In this position, you will be instrumental in building and nurturing client relationships, ensuring customer satisfaction, and driving revenue growth. The ideal candidate will be a strategic thinker with a demonstrated ability to manage multiple sales cycles, craft effective sales strategies, and consistently meet or exceed targets.

Responsibilities:

• Develop and implement effective sales strategies for the assigned territory.
• Proactively identify and pursue new sales opportunities through lead generation, networking, and relationship management.
• Maintain and manage the sales pipeline using Salesforce or a similar CRM, ensuring all activities and interactions are thoroughly documented.
• Conduct product presentations and demonstrations to prospective clients, highlighting the value and advantages of our solutions.
• Deliver outstanding customer service by promptly addressing client inquiries and resolving any issues.
• Analyze sales data and market trends to identify growth opportunities and areas for improvement.
• Prepare and present regular sales reports to the management team.
• Participate in sales meetings, training sessions, and industry events to enhance skills and knowledge.
• Apply a value-based selling approach to clients and channel partners.

Qualifications:

• Proficiency in German (C1 and higher) and English (B2), both written and spoken.
• At least 5 years of proven experience in techsales.
• Previousexperiencein account management (at least 5 years)
• Experience in developing and executing sales strategies for specific territories.
• Ability to manage multiple sales cycles from inception to closure, consistently achieving target goals.
• Strong phone presence and experience with proactive calling.
• Self-motivated with the ability to work autonomously, requiring minimal supervision.
• Excellent communication, listening, presentation, and writing skills.
• Expertise in applying a value-based selling approach with clients and channel partners.
• Experience with Salesforce.com or similar CRM is preferred.

What We Offer:

• Attractive salary plus bonus up to EUR 20 000 per year
• Relocation assistance
• Hybrid work model: 2 days per week in our Munich office.
• Friendly, multicultural, and multilingual work environment.
• Learning and Development Programs.
• Happiness programs and internal social events.