German speaker (C1) customer advisor - full remote - Portugal

Velenosi & Meredith Consulting; Berlin; Remote; EUR 40.000 - 60.000; Vollzeit

Jobbeschreibung

Overview

Job Opportunity: German-Speaking Customer Support Advisors Remote from Portugal (with Relocation)

Details

Start Date: 5 June

Location: Portugal (Remote with full relocation support)

Relocation Package: Included (flight + accommodation support)

About the Role

As part of the customer support team, you will provide simple inbound assistance to drivers in need of roadside support. No sales involved just clear and empathetic communication over the phone.

Youll handle incoming calls, provide calm and helpful responses in emergency situations, and coordinate basic support.

Who Were Looking For

• Native German speaker with B2 level English
• Calm under pressure, friendly, and helpful
• Able to work on rotating shifts (40 hours per week, 24/7; 2 days off)
• Customer service experience is a plus, but not required

What's on Offer

• Fully remote work from Portugal
• Relocation support (flight + temporary accommodation)
• Meal card (7.23/day) and transport allowance (20/month)
• Health insurance
• Paid training and career development

This is a priority project with limited spots.