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Technical jobs in Canada

Remote Technical Support Engineer - Digital Forensics

Magnet Forensics

Canada
Remote
CAD 76,000 - 131,000
8 days ago
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Lead, Environment

Elk Valley Resources

Elkford
On-site
CAD 146,000 - 181,000
8 days ago

Director, Finance

Trace Associates Inc.

Calgary
On-site
CAD 100,000 - 140,000
8 days ago

Director of Applications - Workday ERP

Vaco Recruiter Services

Toronto
Hybrid
CAD 234,000 - 276,000
8 days ago

Cybersecurity Channel Solutions Engineer

Marler & Associates Search

Toronto
Hybrid
CAD 80,000 - 100,000
8 days ago
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Cybersecurity Solutions Engineer — Toronto

Silverfort

Toronto
On-site
CAD 90,000 - 120,000
8 days ago

Application Development Engineer

INTRALOT

Vancouver
Hybrid
CAD 90,000 - 115,000
8 days ago

Lead UX Designer

Launch Potato

Mississauga
Hybrid
CAD 80,000 - 100,000
9 days ago
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Senior Product Designer

Launch Potato

Toronto
Hybrid
CAD 80,000 - 100,000
9 days ago

Lead UX Designer

Launch Potato

Quebec
Hybrid
CAD 85,000 - 115,000
9 days ago

Lead UX Designer

Launch Potato

New Brunswick
Hybrid
CAD 80,000 - 100,000
9 days ago

Senior Product Designer

Launch Potato

Quebec
Hybrid
CAD 85,000 - 110,000
9 days ago

Senior Product Designer

Launch Potato

Montreal
Hybrid
CAD 90,000 - 120,000
9 days ago

Senior UX Designer

Launch Potato

Halifax
Hybrid
CAD 80,000 - 100,000
9 days ago

Development Engineer

Town of Oakville

Oakville
On-site
CAD 80,000 - 100,000
9 days ago

Full Stack Developer (Angular and C# / .NET)

BMO Financial Group

Toronto
On-site
CAD 75,000 - 142,000
9 days ago

Aircraft Materials Coordinator (6 Month Term) (101189)

WestJet

Richmond
On-site
CAD 50,000 - 65,000
9 days ago

Senior UX Designer

Launch Potato

Ottawa
Hybrid
CAD 80,000 - 110,000
9 days ago

Senior UX Designer

Launch Potato

Toronto
Hybrid
CAD 80,000 - 100,000
9 days ago

Associate Director, Biostatistics (Oncology)

AstraZeneca

Mississauga
On-site
CAD 100,000 - 130,000
9 days ago

Director, Methods (Industrialization and Manufacturing Technologies)

Bombardier

Montreal
On-site
CAD 125,000 - 150,000
9 days ago

Assistant Production Manager

Techo-Bloc

Chambly
On-site
CAD 60,000 - 80,000
9 days ago

Senior Product Designer

Launch Potato

Ottawa
Hybrid
CAD 80,000 - 100,000
9 days ago

Project Manager – Climate Adaptation & Resilience

SNC-Lavalin

Vancouver
Hybrid
CAD 75,000 - 104,000
9 days ago

Geolocation Tech Support Specialist

GeoComply

Vancouver
On-site
CAD 56,000 - 77,000
9 days ago

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Technical Writer jobs
Remote Technical Support Engineer - Digital Forensics
Magnet Forensics
Remote
CAD 76,000 - 131,000
Full time
9 days ago

Job summary

A digital forensics company in Canada is seeking a Technical Support Engineer. In this fully remote position, you will provide high-level technical support for digital forensic tools, assisting customers ranging from law enforcement to large corporations. Ideal candidates will have a background in Computer Science or Engineering, excellent technical skills, and strong customer service abilities. This role offers a competitive compensation range and the chance to make a significant impact in the field.

Benefits

Generous time off policies
Competitive compensation
Healthcare and retirement benefits
Volunteer opportunities
Reward and recognition programs

Qualifications

  • Knowledge of digital forensics and/or Magnet Forensic products beneficial.
  • Relevant experience in cloud-based or server-based product support ideal.
  • Excellent verbal and written communication skills required.

Responsibilities

  • Deliver exceptional customer service via ticketing and live chat.
  • Perform troubleshooting with historical tickets and documentation.
  • Work with engineering and product management to resolve issues.

Skills

Customer service skills
Technical aptitude
Problem-solving skills
Flexibility and adaptability

Education

Post-secondary education in Computer Science or Engineering

Tools

AWS
Azure
CrowdStrike
Jamf
Intune
SCCM
Job description
A digital forensics company in Canada is seeking a Technical Support Engineer. In this fully remote position, you will provide high-level technical support for digital forensic tools, assisting customers ranging from law enforcement to large corporations. Ideal candidates will have a background in Computer Science or Engineering, excellent technical skills, and strong customer service abilities. This role offers a competitive compensation range and the chance to make a significant impact in the field.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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