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Remote Implementation Consultant II — Public Safety Tech
Descrizione del lavoro
A leading technology company is seeking a candidate in Canada for a role focused on software analysis and customer engagement within a supportive remote work environment. The ideal candidate will have a Bachelor's degree and at least 3 years of experience in business analysis or SAAS implementation. Responsibilities include gathering customer requirements, conducting testing, and assisting with training. Join a mission-driven team contributing to public safety.
Servizi
Competenze
- Minimum of 3 years of commercial experience in business or software analysis/SAAS implementation.
- Strong experience in gathering and analyzing customer requirements.
- Familiarity with web-based software design and usability.
Mansioni
- Gather and analyze customer requirements through various techniques and workshops.
- Guide customers in customizing and configuring the Noggin software solutions.
- Conduct system functional testing and prepare comprehensive test plans.
- Deliver product demonstrations and training sessions to clients.
- Assist in troubleshooting post-project production issues and coach junior team members.
Conoscenze
Formazione
* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.