Enterprise Account Growth Manager - Remote & High-Impact

Gorgias; Vancouver; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading conversational commerce platform in Vancouver is seeking an Account Manager to manage a portfolio of enterprise accounts. You will identify growth opportunities, develop strategic plans, and engage with executive stakeholders. Ideal candidates have 3-4 years in account management with a focus on mid-market SaaS, demonstrating excellent relationship-building skills and data-driven insights.

Benefits

5-week vacation

Paid sick leave (15 days)

6 weeks full remote/year

Paid parental leave (16 weeks)

CAD $400/month lunch expenses

Private health insurance

Workstation setup budget (up to CAD $900)

Learning material budget (CAD $1950)

Wellness support (CAD $650)

Qualifications

• 3-4 years managing and selling into mid-market SaaS accounts, proven growth track record.
• Skilled at engaging C-level executives and fostering trust.
• Experienced in reviewing data trends and generating actionable insights.

Responsibilities

• Identify upsell and cross-sell opportunities to drive account growth.
• Collaborate with CSMs to create tailored account plans.
• Build relationships with executive stakeholders.

Skills

Account Management

Relationship Building

Data Interpretation

Problem Solving

Excellent Communication

Organization

Technical Savvy

Adaptability

Tools

CRM Software

Job description

A leading conversational commerce platform in Vancouver is seeking an Account Manager to manage a portfolio of enterprise accounts. You will identify growth opportunities, develop strategic plans, and engage with executive stakeholders. Ideal candidates have 3-4 years in account management with a focus on mid-market SaaS, demonstrating excellent relationship-building skills and data-driven insights.