Remote Linux & Open Source Support Engineer

Canonical; City of Moncton; Remote; CAD 70,000 - 90,000; Full time

Job summary

A leading open source software provider is hiring a Software Support Engineer for a remote role. The position involves resolving complex customer issues related to Ubuntu, collaborating with global teams, and contributing to upstream communities. Candidates should have a strong background in Computer Science or STEM, with experience in Linux and proficiency in programming languages like Python. Benefits include a distributed work environment and a personal learning budget.

Benefits

Personal learning budget of USD 2,000 per year

Annual holiday leave

Maternity and paternity leave

Employee Assistance Programme & Wellness Platform

Qualifications

• Exceptional academic track record required.
• Experience with open source software preferred.
• Ability to learn unfamiliar technology and solve difficult issues.

Responsibilities

• Resolve complex customer problems with Ubuntu and open source software.
• Develop bug fixes and backport patches.
• Maintain relationships with support and product engineering teams.

Skills

Linux experience

Python proficiency

Problem-solving

Communication skills

Education

Background in Computer Science or STEM

Tools

Docker

Kubernetes

OpenStack

Job description

A leading open source software provider is hiring a Software Support Engineer for a remote role. The position involves resolving complex customer issues related to Ubuntu, collaborating with global teams, and contributing to upstream communities. Candidates should have a strong background in Computer Science or STEM, with experience in Linux and proficiency in programming languages like Python. Benefits include a distributed work environment and a personal learning budget.