Remote Implementation Consultant II — Public Safety Tech

Motorola Solutions; Canada; Remote; CAD 80,000 - 100,000; Full time

Job summary

A leading technology company is seeking a candidate in Canada for a role focused on software analysis and customer engagement within a supportive remote work environment. The ideal candidate will have a Bachelor's degree and at least 3 years of experience in business analysis or SAAS implementation. Responsibilities include gathering customer requirements, conducting testing, and assisting with training. Join a mission-driven team contributing to public safety.

Benefits

Opportunity for career advancement

Supportive work culture

Competitive referral payment

Qualifications

• Minimum of 3 years of commercial experience in business or software analysis/SAAS implementation.
• Strong experience in gathering and analyzing customer requirements.
• Familiarity with web-based software design and usability.

Responsibilities

• Gather and analyze customer requirements through various techniques and workshops.
• Guide customers in customizing and configuring the Noggin software solutions.
• Conduct system functional testing and prepare comprehensive test plans.
• Deliver product demonstrations and training sessions to clients.
• Assist in troubleshooting post-project production issues and coach junior team members.

Skills

Requirements gathering

Software analysis

Testing and quality assurance

Customer training

Education

Bachelor’s degree in business, IT, or computer science

Job description

A leading technology company is seeking a candidate in Canada for a role focused on software analysis and customer engagement within a supportive remote work environment. The ideal candidate will have a Bachelor's degree and at least 3 years of experience in business analysis or SAAS implementation. Responsibilities include gathering customer requirements, conducting testing, and assisting with training. Join a mission-driven team contributing to public safety.