Manager jobs in United States

Department: Technology & Product

Employment Type: Permanent

Location: Remote, Canada

Reporting To: VP, Product Excellence and Delivery

The Manager – Product Delivery plays a critical leadership role within the Product Organization, overseeing the day-to-day performance, delivery execution, and growth of our Product Owner team. This role ensures that business objectives are clearly translated into user stories, features are developed and released according to agile best practices, and delivery teams remain aligned on sprint priorities, backlog health, and measurable outcomes.

The Manager is a seasoned agile product leader with a deep understanding of scrum methodology, backlog management, and stakeholder collaboration. Working closely with peers across Product, Engineering, and QA, this role drives delivery excellence and product value realization through empowered product ownership.

Advanced English and French proficiency: This requirement is necessary because in this role, you will need to interact with clients, partners, and/or our international subsidiaries on a recurring basis, both orally and in writing.

Product Ownership & Delivery

• Lead a team of Product Owners, ensuring clear articulation of product requirements, prioritization of the backlog, and timely delivery of valuable features based on deep understanding of user and adoption data within our products.
• Establish and maintain agile best practices across product squads, including sprint planning, backlog grooming, story refinement, and retrospectives.
• Drive accountability for business outcomes by aligning backlog items with OKRs, KPIs, and customer impact.
• Monitor sprint velocity, story throughput, and team health to support continuous improvement.
• Partner with Engineering and QA to ensure acceptance criteria, testing requirements, and release readiness are fully defined.

People Leadership

• Coach and mentor Product Owners in agile practices, customer discovery, stakeholder management, and feature delivery.
• Provide structured performance feedback and professional development plans to grow product talent within the organization.
• Foster a culture of collaboration, ownership, and transparency within and across product teams.

Stakeholder Engagement

• Serve as the point of escalation for cross-team delivery risks, requirement clarity, or prioritization conflicts.
• Collaborate with Product Managers, UX/UI, QA, and Engineering to ensure shared understanding of scope, dependencies, and business value.
• Support alignment between product roadmap initiatives and delivery timelines.

Process & Execution Excellence

• Enforce consistent backlog hygiene, acceptance documentation, and story decomposition across teams.
• Identify opportunities to streamline delivery workflows and reduce cycle time.
• Ensure agile rituals are effective, inclusive, and outcome-driven.

Key Outcomes (First 12–18 Months)

• Establish consistent standards for backlog management and delivery planning across all Product Owners.
• Improve sprint velocity and delivery predictability through disciplined agile execution.
• Build a high-performing team of Product Owners with a strong culture of ownership, collaboration, and customer focus.
• Strengthen the connection between roadmap strategy and delivery execution, improving visibility into progress and blockers.
• Serve as a trusted execution partner to Engineering and QA, fostering strong squad-level alignment.

• Proficiency in English and French languages in both written and oral communication
• 5+ years of experience in software product ownership or product delivery roles, with at least 2 years in a leadership or team management capacity.
• Deep knowledge of agile methodologies, including Scrum and Kanban.
• Experience managing product backlogs, defining user stories, and coordinating with cross-functional teams in a SaaS or technology company.
• Strong communication and stakeholder engagement skills; able to translate between technical and business audiences.
• Proven ability to lead and develop product team members with a servant-leadership mindset.
• Experience with tools such as Jira, Confluence, Azure DevOps, or similar.
• Bachelor’s degree required; technical or business discipline preferred.

We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work, and believe that if you look after your people, they look after everything else!

• Personal Health & Wellbeing
  • Integrated mental health & wellbeing support
  • Vacation – starting at 3 weeks
  • Wellness Days & Annual Giving Day – an extra to give back to yourself or your community
  • Comprehensive medical and dental coverage
  • End of the year, company-wide shut down for you to relax and recharge

Interested but don’t feel you meet all the requirements?

Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we consider applications that might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us!

Bring Your Whole Self to Work.

Veriforce-Alcumus is proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves.

What you can expect if you apply:

• A response to your application within 15 working days
• An interview process consisting of:
• An initial discovery call with the recruiter
• A first stage interview via Microsoft Teams
• Additional interview with the stakeholders you’ll be working with closely in the role

We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.