Community & Service Excellence Manager: Lead Local Growth

Intello Technologies Inc.; Montreal; On-site; CAD 98,000 - 146,000; Full time

Job summary

A leading communication technology firm in Montreal is seeking a Manager of Community & Service Excellence. In this role, you'll lead a high-performing team, build strong local relationships, and drive operational excellence. The successful candidate will have strong leadership experience, solid sales acumen, and a commitment to customer satisfaction. The position offers competitive salary, bonuses, and opportunities for career growth in a supportive environment.

Benefits

Comprehensive rewards package

Minimum 3 weeks of vacation

Flexible benefits plan

Career growth opportunities

Qualifications

• Proven experience as a people leader focused on coaching and development.
• Strong presence in the community with skills to build trust.
• Solid experience achieving or exceeding sales revenue goals.

Responsibilities

• Represent the company in the community and build relationships.
• Lead and coach a diverse team to deliver exceptional customer service.
• Drive local market growth and increase brand awareness.

Skills

Leadership

Sales acumen

Strategic decision-making

Interpersonal communication

Community engagement

Education

Bachelor’s degree in Business, Management, or related field

Job description

A leading communication technology firm in Montreal is seeking a Manager of Community & Service Excellence. In this role, you'll lead a high-performing team, build strong local relationships, and drive operational excellence. The successful candidate will have strong leadership experience, solid sales acumen, and a commitment to customer satisfaction. The position offers competitive salary, bonuses, and opportunities for career growth in a supportive environment.