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We are currently recruiting for Accident Benefits Adjusters to join our WorkForce Advantage team in Canada.

The successful candidate will investigate, evaluate, negotiate and settle Accident Benefits claims by telephone and correspondence. The candidate has the ability to work effectively with insureds, adjusters, clients and more. The candidate will provide excellent customer service and ensure accurate recording, reporting, and presentation of files.

As part of the Workforce Advantage team, you would be on our roster to be contacted and placed on a contract with our clients based on availability and fit.

You would be an employee of Crawford & Co. but would be working at other insurance company offices/sites (remotely).

The role would be a contract position typically 3-12 months in length with the possibility of the contract being extended or being offered a permanent position with the client in the end.

Responsibilities

• Investigation, collection, and analysis of claims information
• Accurate recording, reporting and presentation of files
• Examines policies and settles claims while maintaining claims costs and abiding by provincial licensing regulations
• Maintenance of accurate billing, and time and expense records
• Work with managers to maintain client relations
• Investigation, collection, and analysis of claims information
• Accurate recording, reporting and presentation of files
• Examines policies and settles claims while maintaining claims costs and abiding by provincial licensing regulations
• Maintenance of accurate billing, and time and expense records
• Work with managers to maintain client relations

Qualifications

• Post secondary education (University Degree or College Diploma) in Business, Health Sciences, or related field is preferred.
• 4+ years of Accident Benefit Adjusting experience required.
• Must be comfortable with hybrid work when needed
• CIP Designation or working toward completion
• ADR and Litigation including LAT experience is an asset.
• Proficient knowledge of SABS
• Must be able to obtain Ontario insurance license
• Knowledge of medical and legal information and terminology.
• An advanced level of English (Verbal and written) is required.

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