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Retail Shift Supervisor
Job summary
A healthcare service organization in Hamilton, Ontario, is seeking a Retail Shift Supervisor to oversee store operations and ensure exemplary customer service. The ideal candidate will have a minimum grade 12 education and 1-3 years of experience in retail sales and customer service. Responsibilities include supervising volunteers, managing cash operations, and participating in store setup and inventory. Flexibility in working hours, including days, evenings, and weekends, is required.
Qualifications
- Minimum grade 12 education.
- 1-3 years’ experience in retail sales and customer service.
- Excellent sales, point of sale and cash balancing skills.
- Ability to prioritize tasks and take initiative.
- Proven display and merchandising skills.
- Excellent problem solving skills.
- Team oriented.
Responsibilities
- Provide exemplary customer service.
- Provide accurate and efficient service at cash and comply with procedures for daily balancing of the Point of Sale System.
- Restocking in order to drive sale, ensure prices are correct and signage is appropriate and in good condition.
- Participate in planning and executing of store set-up, assists with preparation and count of the yearend inventory.
- Supervise and guide volunteers, assign tasks and distribute their daily work.
- All other duties as assigned.
POSITION SUMMARY: The Retail Shift Supervisor reports directly to the Retail Site Manager and is responsible for maintaining store operations, performing daily functions/tasks and provide exemplary customer service in order to achieve sales budgets and maximize profit.
- Minimum grade 12 education
- 1-3 years’ experience in retail sales and customer service
- Excellentsales, point of sale and cash balancing skills
- Ability to prioritize tasks and take initiative
- Proven display and merchandising skills
- Excellent problem solving skills
- Team oriented
- Provide exemplary customer service
- Provide accurate and efficient service at cash and comply with procedures for daily balancing of the Point of Sale System
- Restocking in order to drive sale, ensure prices are correct and signage is appropriate and in good condition
- Participate in planning and executing of store set-up, assists with preparation and count of the yearend inventory
- Supervise and guide volunteers, assign tasks and distribute their daily work
- All other duties as assigned
Part-time hours – must be flexible. Will be required to work days, evenings and weekends.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.