Licensed Optician-Hamilton, ON-LensCrafters

Luxottica; Hamilton; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading eyewear retailer in Hamilton is seeking a Licensed Optician to provide exceptional customer service and optical dispensing. The ideal candidate will have a valid state license, experience in customer interactions, and strong optical knowledge. Responsibilities include fitting glasses, managing store appearance, and ensuring customer satisfaction. A competitive rewards package is offered.

Benefits

Health care benefits

Retirement savings plan

Paid time off

Employee discounts

Qualifications

• Must possess strong customer service skills, acting as a leader in optical acumen.
• Experience in optical dispensing is essential, along with a valid state license.
• Ability to manage multiple tasks and prioritize effectively is required.

Responsibilities

• Welcome and set expectations with customers.
• Custom fit glasses and ensure prescription accuracy.
• Maintain store appearance and adhere to company policies.

Skills

Customer service skills

Optical dispensing experience

Basic math skills

Knowledge of fashion trends

Technology familiarity

Education

High School graduate or equivalent

State Licensure

Tools

POS systems

iPad/Tablets

Job description

Licensed Optician-Hamilton, ON-LensCrafters

LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.

At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

Responsibilities

• Welcome all customers, set expectations with customers


• Custom fit glasses & precisely place prescription in lenses


• Acts as a leader in optical acumen


• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs


• Assists team with complex product needs & prescriptions


• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools


• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven


• Ability to multi-task, prioritize & manage time with competing priorities


• Strive to achieve exceptional results on Brand KPIs & competencies


• Take pride in store appearance, help to keep store clean, attractive & organized


• Inform management of safety opportunities; demonstrates safe work practices


• Resourceful, self-motivated with a desire for continual learning, improvement & results


• Adhere to company policies & procedure, including discounts, promotions & inventory management

Basic Qualifications

• High School graduate or equivalent


• State Licensure


• Optical dispensing experience


• Strong customer service skills: communicator, listener & team builder


• Knowledge of current store merchandise


• Strong basic math skills


• Awareness of current fashion trends


• Selling skills – ability to use & carry an iPAD/tablet


• Familiarity with POS, computers & calculators


• Embrace new technology & change

Preferred Qualifications

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email [e-mail].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.