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CA$70,000.00/yr - CA$75,000.00/yr
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Profile Overview:
Our TELUS Digital Operations division is hiring a Bilingual Senior Project Coordinator to support the implementation and analysis of customer facing and internal projects. The successful candidate will have a proven background in project coordination and business analysis. We’re looking for a responsible, articulate and motivated Senior Project Coordinator who can quickly sort through a lot of data and provide the necessary reporting that include financial and project. You will be responsible for supporting our Project /Program Managers with processing project data at any given time.
Responsibilities:
● Ensuring project team adheres to provided timelines and deliverables
● Checking and following up with PMs to ensure project documentation is maintained throughout the project lifecycle
● Managing and building relationships with multiple teams internally and with externally
● Work closely with the PMO manager
● Assisting project Managers with project administrative tasks (Project change requests signature, following up on customer’s POs, etc.)
● Help with day-to-day management activities for the Project Management team
● Analyzing project data and producing required reports (i.e. Progress, control, SLAs, Financial accruals, etc.)
● Lead own assigned standard projects/ implementation orders to completion
● Help develop individual project plans complete with budgetary information and resource needs
● Communicate with our IT resources managers about resource allocation
● Conduct project quality audit on scope, budget and schedule variance and report findings to PMO manager for corrective actions
● Process monthly project billing for active projects and advise PMO of variance needing corrective actions
● Process Vendors’ labour SoWs and coordinate with them as needed for their invoice payment as directed by the project/ program manager
● Actively participate in the PMO meetings
● Engage and participate in leveraging our corporate AI tools
Required Skills and Abilities:
● Candidate should have good communication skills (English +French).
● Ability to work independently and as part of a team
● Able run small projects more effectively and independently.
● Ability to adapt to changing environments and timelines
● Excellent attention to detail
● Excellent communication and organizational skills
● Ability to organize priorities based on deadlines
● Knowledge of PM principles, processes and tools, such as Waterfall, Agile and SCRUM.
● Comfortable interacting with vendors, clients, internal teams.
● Ability to seek creative and innovative ways to deliver client solutions.
● Strong presentation, oral and written communications skills.
● Strong analytical skills.
● Ability to thrive in an ever-changing, fast paced environment.
● Demonstrated facilitation and organizational skills.
● Mastered working knowledge of MS Word, MS Excel, MS Project, Visio, PowerPoint, MS Outlook, SharePoint.
Required Professional Designation/Certification:
● University Degree preferred
● College diploma in business or project management or
● Certificate In Project Management (PMP or equivalent) or
Required Experience:
● 3 years Project Coordination of a major, complex engagement.
● Experience coordinating projects throughout the project life cycle including some pre-sales.
● A proven track record for executing and delivering on objectives; previous experience managing change orders and validating change request.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.