Jobs in Gatineau, Canada

• Salary of $20/hr, plus performance-based incentives
• DailyPay enrollment option to access pay early
• Paid training and performance-based incentives
• Opportunities for career advancement, with 80% of managers promoted from within
• Work-from-home convenience with a supportive and inclusive culture
• Health and wellness programs, mentorship opportunities, and celebrations for various initiatives

• Provide inbound customer support in the customer’s preferred language using a call flow guide
• Assist customers in resolving basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and services to customers
• Deliver exceptional customer experiences with a positive attitude

• Fluency in both Spanish and English
• Minimum of 1 year of customer service experience
• Open availability for scheduled shifts
• High school diploma or GED
• A quiet, distraction-free environment to work from home

• Proficiency in fast-paced multi-tasking and eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• Access to a desktop or laptop for testing; a work computer may be provided
• High-speed internet connection (no wireless/hotspots or satellite)

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.