3,348

It Technician jobs in Canada

Hybrid IT Support Technician I (Entry-Level)

Intello Technologies Inc.

Eastern Ontario
On-site
CAD 52,000 - 78,000
Today
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Technicien Informatique ou Technicienne Informatique

Soluflex

Vaudreuil-Dorion
On-site
CAD 40,000 - 50,000
Today
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IT Technician

TEKsystems

Halifax
On-site
CAD 30,000 - 60,000
3 days ago
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Technicien(ne) en informatique

Place aux Jeunes

Matagami
On-site
CAD 54,000 - 66,000
5 days ago
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telecommunications technician

EXSERSOL INC

Calgary
On-site
CAD 30,000 - 60,000
Today
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lineman-technician / linewoman-technician - telecommunications

VistaCare Communications

Vancouver
On-site
CAD 30,000 - 60,000
2 days ago
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Healthcare IT Field Technician - Onsite/Remote Support

Expedite Technology Solutions

New Glasgow
On-site
CAD 45,000 - 60,000
Today
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IT Technician

AMETEK

Lévis
On-site
CAD 40,000 - 60,000
16 days ago
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Level 1 IT Technician [#4867]

Alteo Inc.

Ottawa
On-site
CAD 50,000 - 65,000
17 days ago

Level 1 IT Technician [#4867]

Alteo

Montreal
On-site
CAD 81,000 - 115,000
18 days ago

Intermediate / Senior IT Support Technician (L2/L3)

GAM Tech

Calgary
On-site
CAD 60,000 - 100,000
25 days ago

Technician – IT Operations and Asset Management

bba

Mont-Saint-Hilaire
On-site
CAD 70,000 - 90,000
16 days ago

Senior Software Engineer - Smart Trailer & IoT (Remote)

Samsara

Canada
Remote
CAD 126,000 - 188,000
Today
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Software Engineer II — AI/ML Platform

Warner Bros. Discovery

Ottawa
On-site
CAD 80,000 - 100,000
Today
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Automation QA Engineer: Bridge Dev & QA

QHR Technologies Inc

Calgary
Hybrid
CAD 70,000 - 90,000
Today
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Remote Linux Devices Software Engineer (Go/Python/C++)

Canonical

Trois-Rivières
Remote
CAD 85,000 - 115,000
Today
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Software Engineer

Activision

Vancouver
On-site
CAD 73,000 - 155,000
Today
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Software Engineer - Cross-platform C++ - Multipass

Canonical

Regina
On-site
CAD 90,000 - 130,000
Today
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Senior Software Engineer - Operated Equipment

Samsara

Canada
On-site
CAD 159,000 - 188,000
Today
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Senior Software Developer

Quantiphi

Fredericton
On-site
CAD 80,000 - 100,000
Today
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OpenStack Software Engineer - Remote, Python

Canonical

Victoria
Remote
CAD 80,000 - 120,000
Today
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Sr. Software Engineer II, AI Nurture

Clutch Canada

Canada
On-site
CAD 129,000 - 174,000
Today
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Senior Ground Software Engineer/MTS

MDA

Canada
On-site
CAD 110,000 - 140,000
Today
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software engineer

N2P Systems

Toronto
On-site
< CAD 104,000
Yesterday
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Senior / Staff Software Engineer - Node.js (Backend or Full-Stack)

Prudence Holdings

Toronto
Hybrid
CAD 95,000 - 120,000
Yesterday
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Hybrid IT Support Technician I (Entry-Level)
Intello Technologies Inc.
Eastern Ontario
On-site
CAD 52,000 - 78,000
Full time
Yesterday
Be an early applicant

Job summary

A leading technology solutions provider in Kingston, Eastern Ontario is seeking an entry-level support professional to triage support requests and provide technical assistance. The ideal candidate should have familiarity with ITIL and A+ certification, possess strong attention to detail, and demonstrate professionalism. This role offers a salary range of $52,000-$78,000 with a comprehensive benefits package and opportunities for growth.

Benefits

Comprehensive total rewards package
Minimum 3 weeks of vacation
Generous company matched pension
Opportunities for career growth and development

Qualifications

  • Be adaptable and adjust schedule and priorities in a fast-paced work environment.
  • Demonstrate attention to detail by correctly documenting tickets.
  • Show integrity and sound judgment in decision-making.
  • Provide outstanding customer service with a professional attitude.

Responsibilities

  • Triage and dispatch incoming support requests from clients.
  • Monitor and manage open support tickets and cooperate with technical staff.
  • Communicate with clients to provide clear updates on their requests.
  • Collaborate with Client Services Managers on service-related concerns.
  • Review open ticket queues with the technical team to avoid unresolved issues.
  • Document service requests accurately in problem tracking system.
  • Provide Tier 1 technical support and solve user issues.
  • Guide users through technical difficulties with training and advice.

Skills

Familiarity with ITIL framework
A+ knowledge/certification or better
Adaptability
Attention to detail
Integrity
Professionalism
Time management
Organization

Education

1–2 years related experience

Tools

PSA (Ticketing system) software
Microsoft operating systems
Labtech or other RMM systems
Job description
A leading technology solutions provider in Kingston, Eastern Ontario is seeking an entry-level support professional to triage support requests and provide technical assistance. The ideal candidate should have familiarity with ITIL and A+ certification, possess strong attention to detail, and demonstrate professionalism. This role offers a salary range of $52,000-$78,000 with a comprehensive benefits package and opportunities for growth.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.