Jobs in Cambridge, United States

Hours : Monday to Saturday, 7 hour shifts

• Build and maintain relationships with key client / management figures to ensure a high level of customer satisfaction.
• Understand client’s vision, business strategy and policies.
• Make sure all safety and health protocols are in place, followed and updated.
• Screen, recruit and onboard new team members to their specified role.
• Understand the different components / areas of distribution centre to ensure quality.
• Tracking and maintaining metrics such as attendance, productivity, attrition and payroll.
• Maintain relationship with staff / associates on a daily basis. Be approachable to their needs.
• Understand training & SOPs of certain job roles.
• Conflict resolution and de-escalating issues between team members and client.
• Keeping up-to-date with industry changes in terms of recruitment; preparing for market peak.
• Develop plans and strategies to efficiently manage sudden changes in staffing, safety and productivity.

Experience / Requirements :

• Must be bilingual in French and English
• Must have supervisory experience.
• Must have strong leadership skills, be able to perform tasks in a fast-paced environment.
• Excellent proficiency in Microsoft Word; especially Excel.
• Experience working at a distribution centre.
• Able to work independently with little supervision.
• Experience with following strict deadlines.
• Excellent verbal and written communication skills.
• Recruitment and staffing experience an asset.