Remote Implementation Consultant — Bilingual FR/EN

AutoLeap; Edmonton; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading software provider in the automotive industry is seeking an Implementation Consultant to empower customers and enhance their experience using the platform. This role involves training shop owners, managing relationships, and providing on-site support as needed. The ideal candidate should be bilingual in French and have a passion for customer satisfaction. Benefits include remote work, unlimited PTO, and 100% employer-paid health premiums.

Benefits

100% Employer-paid premiums on health, dental, and vision plans

Remote work

Unlimited PTO

Monthly Meal Perks

Full Tech Stack

Rewards & Recognition

Qualifications

• 1-2 years of experience in software implementations.
• Passion for helping others succeed and a dedication to customer satisfaction.
• A strong track record of achievement in previous roles.

Responsibilities

• Train shop owners and their teams on how to effectively use AutoLeap.
• Build strong relationships with customers and own their implementation outcomes.
• Develop a deep understanding of the automotive industry and become a trusted advisor to your customers.
• Offer in-person support and training to strategic accounts as needed.
• Champion your customers internally by sharing their feedback with the Product team.
• Work closely with peers to continuously improve processes and operations.

Skills

Bilingual French proficiency

Customer focus

Technical expertise in software implementations

Job description

A leading software provider in the automotive industry is seeking an Implementation Consultant to empower customers and enhance their experience using the platform. This role involves training shop owners, managing relationships, and providing on-site support as needed. The ideal candidate should be bilingual in French and have a passion for customer satisfaction. Benefits include remote work, unlimited PTO, and 100% employer-paid health premiums.