Customer Support à United States

Recharge is simplifying retention and growth for innovative ecommerce brands. As the #1 subscription platform, Recharge is dedicated to empowering brands to easily set up and manage subscriptions, create dynamic experiences at every customer touchpoint, and continuously evaluate business performance. Powering everything from no-code customer portals, personalized offers, and dynamic bundles, Recharge helps merchants seamlessly manage, grow, and delight their subscribers while reducing operating costs and churn. Today, Recharge powers more than 20,000 merchants serving 100 million subscribers, including brands such as Blueland, Hello Bello, LOLA, Chamberlain Coffee, and Bobbie—Recharge doesn’t just help you sell products, we help build buyer routines that last.

Recharge is recognized on the Technology Fast 500, awarded by Deloitte, (3rd consecutive year) and is Great Place to Work Certified.

We are looking for an Account Executive to be a key member of the Sales organization and drive growth opportunities by focusing on identifying, targeting, and closing new business. You will lead product demos, qualify potential merchants and provide solutions to build trust in the Recharge platform. You will have the opportunity to work with a range of merchants, varying in size and industry, and will be responsible for owning the full sales cycle for each of your accounts.

Our sales organization has different levels of Account Executives, and each level has a specific OTE aligned to it. This is an onsite role based out of our Toronto office; 5 days per week in the office is expected.

Please note: As this is a future opportunities Account Executive position, response to your application may be more delayed than usual.

• Live by and champion our values: #accountability, #collaboration, #iteration, #details.
• Conduct in depth market research to identify and qualify new account opportunities
• Expertly complete the end-to-end sales cycle from cold email outreach to scheduling and facilitating online product demonstrations and closing the sale.
• Perform business, product and technical demonstrations to customers and prospective customers as needed
• Use a value-oriented, consultative sales approach to educate customers on what products will best meet their business needs; building long term relationships.
• Independently manage a pipeline with multiple prospects and consistently utilize Salesforce to document progress.
• Identify where enterprise-level or complex merchants require teamwork with Sales Engineers
• Consistently exceed quarterly metrics and quota

• 1-3 years of inside technology sales experience with a history of success in a consultative sales environment
• Strong work ethic with the ability to overcome objections and build trust
• Exceptional written and verbal communication skills and must be comfortable explaining complex concepts to both technical and non-technical audiences
• Strong critical thinking skills and a creative approach to penetrating new accounts
• Metrics-driven, comfortable with utilizing (and ideally creating) spreadsheets, CRM, RFPs
• Experience using Salesforce CRM
• Experience with a sales automation tool, Outreach.io preferred. (other tools: salesloft, yesware, quickmail.io, etc)
• Ability to work a schedule of 9am - 5pm; travel up to 10%-15% of the time

• Medical, dental and vision plans
• Retirement plan with employer contribution
• Flexible Time Off
• Paid Parental Leave
• MonthlyRemote Life and Merchantstipends

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Recharge Payments is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. Recharge Payments prohibits any form of workplace harassment.

Transparency in Coverage: This link leads to the Anthem Blue Cross machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes network negotiated rates for all items and services; allowed amounts for OON items, services and prescription drugs; and negotiated rates and historical prices for network prescription drugs (delayed). EIN 80-6245138. This link leads to the Kaiser machine-readable files.

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