Weekend Service Coordinator – Truck Care & Customer Support

PACCAR; Quebec; On-site; CAD 60,000 - 74,000; Full time

Job summary

A leading trucking service provider is looking for a Service Writer - Split Shift in Quebec. Responsibilities include receiving customers, opening repair orders, and coordinating service appointments. Candidates must master French with basic English skills and have good knowledge of heavy equipment mechanics. The position offers a competitive salary of CAD 60-74K and various benefits, including insurance and professional development opportunities.

Benefits

2 weeks of vacation

5 days of paid leave

12 statutory holidays

Insurance covered 100% by employer

Telemedicine and employee assistance program

School tuition fees reimbursement

Corporate events

Qualifications

• Proficient in French with basic English reading and writing skills.
• Ability to handle emotional customer reactions.
• Sales-oriented with good mechanical knowledge.

Responsibilities

• Receive customers and open repair orders.
• Coordinate appointments according to workshop availability.
• Estimate vehicle repair costs and notify customers.

Skills

Master French

Basic English

Good knowledge of heavy equipment mechanics

Negotiation skills

Teamwork skills

Experience in interpreting warranties

Job description

A leading trucking service provider is looking for a Service Writer - Split Shift in Quebec. Responsibilities include receiving customers, opening repair orders, and coordinating service appointments. Candidates must master French with basic English skills and have good knowledge of heavy equipment mechanics. The position offers a competitive salary of CAD 60-74K and various benefits, including insurance and professional development opportunities.