Remote Customer Support Pro — Canada (Flexible Hours)

Mashreq Bank; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading e-commerce company in Canada is seeking a Customer Support Representative to join their Work From Home team. You'll assist customers with inquiries and ensure a positive experience while working remotely. The ideal candidate will have strong communication skills, problem-solving abilities, and a tech-savvy background. This role offers flexible schedules and competitive pay, along with comprehensive training and growth opportunities.

Benefits

Competitive hourly pay

Flexible work-from-home schedule

Health, dental, and vision benefits

Qualifications

• Tech-savvy and able to navigate multiple applications.
• Experience in customer service or e-commerce is preferred.

Responsibilities

• Respond to customer inquiries via phone, chat, and email.
• Resolve customer issues related to orders and account information.
• Escalate complex issues when necessary.

Skills

Excellent communication skills in English

Basic computer skills

Problem-solving abilities

Education

High school diploma or equivalent

Post-secondary education

Job description

A leading e-commerce company in Canada is seeking a Customer Support Representative to join their Work From Home team. You'll assist customers with inquiries and ensure a positive experience while working remotely. The ideal candidate will have strong communication skills, problem-solving abilities, and a tech-savvy background. This role offers flexible schedules and competitive pay, along with comprehensive training and growth opportunities.