Summer CSR: Customer Support & Claims Assistance

Workplace Safety and Insurance Board; Canada; On-site; CAD 30,000 - 60,000; Full time

Job summary

A governmental organization is seeking a Summer Student as a Customer Service Representative to assist with inquiries related to health care benefits and claims. Applicants must be full-time students available from May to August 2024, with a focus on customer service skills. This role provides a valuable opportunity to gain hands-on experience and insight into future employment possibilities within the organization.

Benefits

Training programs

Hands-on work experience

Development opportunities

Qualifications

• Legally authorized to work in Canada.
• Enrolled as a full-time post-secondary student for September 2024.
• Available to work from May 6, 2024, to August 30, 2024.

Responsibilities

• Answer and direct inquiries from workplace parties.
• Provide accurate information about claims and benefits.
• Support callers in crisis and escalate issues as necessary.

Skills

Customer service orientation

Communication skills

Education

Current enrollment in a recognized post-secondary institution

Job description

A governmental organization is seeking a Summer Student as a Customer Service Representative to assist with inquiries related to health care benefits and claims. Applicants must be full-time students available from May to August 2024, with a focus on customer service skills. This role provides a valuable opportunity to gain hands-on experience and insight into future employment possibilities within the organization.