General Manager jobs in United Arab Emirates

Digital Links Golf Studio, located in the heart of the West District community in Calgary, AB, offers a premier environment for both players and guests. Our facility features three state‑of‑the‑art TrackMan simulators, a welcoming bar and lounge area, and a commitment to delivering a comfortable, enjoyable, and customer‑focused atmosphere.

Digital Links provides an outstanding guest experience through high‑quality golf simulation, top‑notch hospitality, and a friendly team dedicated to property excellence.

We are seeking a driven, hands‑on General Manager to lead all aspects of studio operations. This role is ideal for a confident leader with strong hospitality and business instincts who is passionate about golf, customer experience, and team development. The position offers significant growth, including the potential to expand into a teaching professional role as the business grows. Preference will be given to PGA of Canada Teaching Professionals or candidates pursuing their PGA designation.

• Oversee day‑to‑day studio operations, including staffing, scheduling, leagues, events, simulator bookings, and food and beverage service.
• Recruit, train, and lead a high‑performing team, fostering a culture of professionalism, accountability, and exceptional service.
• Develop and manage staff schedules to balance guest demand, operational efficiency, and labor costs.
• Ensure simulator technology, equipment, and facilities are well maintained and operating at a high standard.
• Uphold cleanliness, safety, and operational standards in compliance with Alberta regulations and company expectations.
• Manage inventory, ordering, and cost control for food, beverage, and operational supplies.
• Implement performance management practices, including coaching, feedback, and staff development.
• Maximize simulator availability and booking during high‑demand periods.
• Coordinate lesson scheduling, junior programs, and instructional offerings in alignment with business needs.
• Continuously evaluate simulator usage and adjust programming to optimize bay utilization and revenue.
• Set and model exceptional guest service standards across all areas of the studio.
• Build strong relationships with guests, members, instructors, and local golf organizations.
• Resolve guest concerns professionally and proactively to maintain a positive brand reputation.
• Support marketing initiatives that drive bookings, memberships, leagues, and instructional programs.
• Grow participation in leagues, events, and lessons through programming and community engagement.
• Encourage and manage customer feedback, reviews, and testimonials.
• Monitor budgets, sales performance, and key operational metrics.
• Drive revenue growth across simulator bookings, instruction, leagues, food and beverage, and merchandise.
• Report regularly on business performance, challenges, and opportunities.

• PGA of Canada Teaching Professional preferred; candidates working toward PGA designation will be strongly considered.
• Proven leadership experience in golf, hospitality, recreation, or customer‑focused environments.
• Strong operational, organizational, and financial management skills.
• Excellent communication and relationship‑building abilities.
• Comfortable working with golf simulator technology, POS systems, and scheduling tools.
• Entrepreneurial mindset with the ability to adapt, problem‑solve, and grow with the business.

• Location: Calgary, AB
• Work Location: On‑site
• Salary: $50,000 to $60,000 per year
• Terms of Employment: Full time
• Starts as soon as possible
• Vacancies: 1